Oracle EBS Techno Functional Consultant SCM
We are seeking a well experienced Oracle E-Business Suite (EBS) SCM Techno-Functional Lead with 6+ years of experience to support ongoing operations of our Oracle EBS 12.2.x platform.
Must Have Requirements
- Provide L2/L3 support for SCM modules, drive root cause analysis (RCA), ensure issue resolution, and participate in change control and documentation efforts.
- Deep expertise in both functional and technical aspects of Oracle SCM.
- Provide techno-functional support for Oracle EBS SCM modules.
- Deep domain knowledge in Order to Cash (O2C), Procure to Pay (P2P), and Supply Chain modules along with strong technical troubleshooting capabilities.
- Troubleshoot and resolve incidents and defects across L2/L3 within SLA timelines.
- Perform root cause analysis (RCA) for recurring and critical incidents.
- Create and maintain functional and technical documentation, SOPs, and support guides.
- Participate in CAB (Change Advisory Board) meetings and follow change control processes.
- Collaborate with business and IT teams to ensure accurate issue tracking and timely resolution.
- Coordinate with cross-functional teams and offshore/onshore resources for seamless issue management.
- Contribute to continuous improvement initiatives by identifying process and performance enhancements.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Information Technology
Industries
IT Services and IT Consulting