Oracle EBS Techno Functional Consultant

jci; Bengaluru; On-site; INR 2,800,000 - 4,200,000; Full time

Job summary

Johnson Controls Inc. is seeking an experienced Oracle E-Business Suite (EBS) Techno-Functional Consultant for daily operations and production support.

The role focuses on resolving Oracle EBS tickets across SCM and Financial modules, with hands-on involvement in sub-ledger month-end close issues and root-cause analysis. The candidate will work with cross-functional teams, including business SMEs and process consultants, to optimize end-to-end business processes and automation opportunities

Qualifications

• Bachelor’s degree or foreign equivalent required.
• 10+ years of overall IT experience are expected.
• Experience with Oracle EBS Financials, SCM and related modules is essential.
• Strong PL/SQL, debugging, and month-end close experience.

Responsibilities

• Provide day-to-day production support for Oracle EBS Financials, HR and SCM.
• Analyze, troubleshoot, and resolve issues within SLAs.
• Support sub-ledger and month-end close activities.
• Execute technical and functional programs to identify process issues.
• Collaborate with SMEs and process consultants on end-to-end processes.
• Identify automation opportunities using Oracle Discoverer and reporting discussions.
• Implement fixes and drive root-cause resolution.
• Communicate effectively with technical, business, and management teams.

Skills

Oracle EBS

PL/SQL

Oracle Discoverer

Oracle Forms

Oracle Reports

Oracle Workflow

Production support

SLA adherence

Sub-ledger month-end close

Communication

Education

Bachelor’s degree or foreign equivalent

Tools

Oracle Discoverer

Oracle SQL*Plus

Job description

Oracle EBS Techno-Functional Consultant

Johnson Controls Inc. is seeking an experienced Oracle E-Business Suite (EBS) Techno-Functional Consultant with strong expertise in Oracle Financials and PL/SQL. This role will primarily focus on daily operations and production support for Oracle EBS applications.

The successful candidate will be responsible for resolving support tickets across Oracle EBS SCM and Financial modules, ensuring adherence to defined Service Level Agreements (SLAs). This position requires hands‑on involvement in troubleshooting sub-ledger month-end close issues, executing programs for both technical and functional analysis, and collaborating closely with business stakeholders.

Modules are as follows - GL, AP, AR, PO, INV, HR, FA, Pricing

Key Responsibilities

• Provide day-to-day production support for Oracle EBS Financials, HR and SCM applications

• Analyze, troubleshoot, and resolve Oracle EBS issues within defined SLAs

• Support sub-ledger and month-end close activities

• Execute and analyze technical and functional programs to identify process issues

• Collaborate with business SMEs and process consultants to understand end-to-end business processes

• Identify automation opportunities and provide recommendations based on Oracle Discoverer and reporting discussions

• Implement temporary or permanent fixes and drive issues to root-cause resolution

• Communicate effectively with technical, business, and management teams

Required Qualifications

• Ability to work at JCI India office with willingness to travel for major milestones

• Bachelor’s degree or foreign equivalent

• 10+ years of overall IT experience

Preferred Qualifications

• 8 + years of experience in Oracle EBS application development and production support

• 5 + years of techno-Functional experience supporting Oracle Financial modules

• Experience with Oracle SCM modules is a plus

• Strong ability to review and troubleshoot complex PL/SQL procedures and packages, particularly for production and month-end issues

• Working knowledge of Oracle PL/SQL, Oracle Forms, Oracle Reports, and Oracle Workflow

• Experience with Oracle Discoverer development and support

• Proven ability to communicate complex technical solutions to cross-functional audiences

• Experience working in a global delivery and distributed team environment