Oracle CPQ Business Analyst (Functional)

Tata Consultancy Services; Mumbai; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Tata Consultancy Services is seeking a senior Oracle CPQ Consultant in Mumbai to drive CPQ transformation initiatives. You will lead requirements workshops, define CPQ configurations, and work with business and IT teams to translate needs into actionable CPQ solutions.

The role requires deep CPQ expertise, strong communication, and experience with multi-system integrations. Collaboration with onshore/offshore teams and client stakeholders is essential for successful delivery.

Qualifications

• Minimum 10+ years of IT/business consulting experience, with 2+ Oracle CPQ Cloud (BigMachines) implementations or transformation projects.
• Strong functional understanding of Oracle CPQ Cloud capabilities across product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.
• Act as the functional liaison between business stakeholders, sales operations, product/pricing teams, IT teams, and offshore delivery teams to translate business needs into clear CPQ requirements.
• Lead requirements workshops, discovery sessions, fit-gap analysis, process walkthroughs, and conference room pilots for Oracle CPQ and Quote-to-Cash transformation initiatives.
• Document business requirements, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices aligned to Oracle CPQ capabilities.
• Analyze current-state and future-state Quote-to-Cash processes, including lead-to-quote, quote-to-order, pricing governance, approval workflows, asset-based ordering, renewals, amendments, and contract-related flows.
• Provide functional guidance on CPQ product model design, configuration rules, pricing rules, quote layouts, approval processes, document outputs, and user experience from a business process perspective.
• Work closely with technical leads and developers to ensure CPQ configurations and customizations align with approved business requirements and functional design.
• Support integration discussions with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP, CRM, and other downstream systems by defining business data flows, functional touchpoints, and validation rules.
• Facilitate business review and sign-off for functional design documents, solution walkthroughs, test scenarios, and key CPQ deliverables.
• Good knowledge on amendment, renewal, perpetual to term conversion process
• Prepare and support SIT, UAT, regression testing, and business validation by defining test scenarios, reviewing test scripts, supporting defect triage, and ensuring traceability to requirements.
• Support user training, super-user enablement, SOP documentation, adoption readiness, and post-go-live functional support.
• Analyze change requests, assess functional impact, support prioritization, and provide inputs for effort estimation and release planning.
• Coordinate with onshore/offshore teams, manage assigned deliverables, and ensure timely closure of functional clarifications, open items, and business decisions.
• Prepare and deliver business-facing demonstrations, presentations, process walkthroughs, and solution validation sessions for client stakeholders and leadership.
• Must have strong communication, analytical, facilitation, and stakeholder management skills, with the ability to work effectively with business and technical teams.
• Should be open to learning other CPQ platforms and applying Quote-to-Cash domain expertise across different CPQ implementations as needed.

Responsibilities

• Lead requirements workshops and discovery sessions to capture CPQ needs.
• Document functional specifications, user stories, and process flows.
• Analyze current and future Quote-to-Cash processes and identify improvements.
• Guide CPQ design: product model, pricing and rule design, and document outputs.
• Coordinate with IT and offshore teams to align configurations with business requirements.
• Support Salesforce, ERP, and CRM integration discussions and data flows.
• Prepare SIT/UAT plans, test scenarios, and validation activities.
• Deliver client-facing demonstrations and solution walkthroughs.

Skills

Oracle CPQ Cloud

Business analysis

Stakeholder management

Requirements workshops

UAT testing

Salesforce integration

Documentation

Process improvement

Tools

Salesforce

Oracle Fusion

Oracle Sales Cloud

Job description

We believe that your skills and expertise are a better match for the skills we are looking for.

Experience Range - 8 to 15 yrs

• Minimum 10+ years of IT/business consulting experience, including 2 or more successful Oracle CPQ Cloud (BigMachines) implementation or transformation projects.
• Strong functional understanding of Oracle CPQ Cloud capabilities across product configuration, pricing, discounting, quoting, approvals, document generation, renewals, amendments, and order handoff processes.
• Act as the functional liaison between business stakeholders, sales operations, product/pricing teams, IT teams, and offshore delivery teams to translate business needs into clear CPQ requirements.
• Lead requirements workshops, discovery sessions, fit-gap analysis, process walkthroughs, and conference room pilots for Oracle CPQ and Quote-to-Cash transformation initiatives.
• Document business requirements, functional specifications, user stories, process flows, acceptance criteria, and traceability matrices aligned to Oracle CPQ capabilities.
• Analyze current-state and future-state Quote-to-Cash processes, including lead-to-quote, quote-to-order, pricing governance, approval workflows, asset-based ordering, renewals, amendments, and contract-related flows.
• Provide functional guidance on CPQ product model design, configuration rules, pricing rules, quote layouts, approval processes, document outputs, and user experience from a business process perspective.
• Work closely with technical leads and developers to ensure CPQ configurations and customizations align with approved business requirements and functional design.
• Support integration discussions with Salesforce, Oracle Sales Cloud, Oracle Fusion, ERP, CRM, and other downstream systems by defining business data flows, functional touchpoints, and validation rules.
• Facilitate business review and sign-off for functional design documents, solution walkthroughs, test scenarios, and key CPQ deliverables.
• Good knowledge on amendment, renewal, perpetual to term conversion process
• Prepare and support SIT, UAT, regression testing, and business validation by defining test scenarios, reviewing test scripts, supporting defect triage, and ensuring traceability to requirements.
• Support user training, super-user enablement, SOP documentation, adoption readiness, and post-go-live functional support.
• Analyze change requests, assess functional impact, support prioritization, and provide inputs for effort estimation and release planning.
• Coordinate with onshore/offshore teams, manage assigned deliverables, and ensure timely closure of functional clarifications, open items, and business decisions.
• Prepare and deliver business-facing demonstrations, presentations, process walkthroughs, and solution validation sessions for client stakeholders and leadership.
• Must have strong communication, analytical, facilitation, and stakeholder management skills, with the ability to work effectively with business and technical teams.
• Should be open to learning other CPQ platforms and applying Quote-to-Cash domain expertise across different CPQ implementations as needed.