Job Overview
Are you a problem‑solver with a passion for technology and customer satisfaction? Join our team as a Technical Support Professional and be a key contributor in managing and optimizing Oracle Cloud ERP! This role is ideal for a Techno‑Functional expert ready to bring their skills to the next level in a dynamic, collaborative environment.
Key Responsibilities
- Diagnose and resolve complex issues across Oracle Cloud ERP and Oracle BI Reporting, delivering effective solutions for our users.
- Collaborate across teams to understand and address challenges, ensuring seamless operations and exceptional user experiences.
- Develop and enhance reporting: build and optimize dashboards and reports using OTBI/BIP tools to provide insights and data‑driven decisions.
- Support ERP implementation projects, leveraging Oracle technologies to streamline and enhance workflows.
Qualifications & Skills
- Techno‑Functional Expertise: proficiency in Cloud PPM, Oracle OTL, Cloud HCM, and hands‑on experience in Oracle Cloud ERP configuration, administration, and implementation.
- Strong analytical and problem‑solving abilities with exceptional attention to detail.
- Outstanding communication skills, ability to work effectively across teams, and present ideas clearly.
- Service request & troubleshooting experience: proven track record in Oracle service request support and high‑priority troubleshooting.
- Oracle BI Reporting: experience developing dashboards and reports using OTBI/BIP tools.
Preferred Experience
- Oracle certifications are highly valued.
- 5–12 years in Oracle technologies, ensuring a deep understanding of Oracle systems and applications.
Education
B.S. in Computer Science or equivalent preferred. Other qualifications with adequate experience may be considered.
Schedule & Remote Work
Overlap with US PST time zone is required. Work remotely: Yes, permanent remote. Candidates must be willing to work from their home office.
Preference will be given to candidates who can join immediately or within a maximum of 30 days.
Benefits / Bonus Opportunity
- MBO Bonus – Individual Performance
- MBO Bonus – Division Performance
- Provident Fund
- Home office / Internet expenses
- Healthcare expense reimbursement
- Laptop
Job Type
Full‑time
Salary Range
20,000 – 25,000 per year