Operations Specialist II

Aon plc; Bengaluru; On-site; INR 800,000 - 1,300,000; Full time

Benefits offered by this job

Competitive rewards

Education & training

Growth opportunities

Job summary

Aon plc in Bengaluru, India is seeking an Operations Specialist II to support bid processes and coordination across the PaC report. You will manage Aon Connect CRM entries, ensure R3 and RFP attachments, and partner with Bid Directors and Creative Managers to keep projects moving.

The role requires strong Excel/Office skills, excellent written and verbal communication, and the ability to juggle multiple tasks in a fast-paced environment.

Qualifications

• Experience in an operations environment preferred.
• Ability to manage multiple projects and meet deadlines in a fast-paced setting.
• Excellent verbal and written communication skills.
• Strong computer skills and attention to detail required.
• Proficiency in Microsoft Excel, PowerPoint and Word.
• Strong problem solving and analytical abilities.
• Ability to learn quickly and work both independently and in a team.

Responsibilities

• Review Aon Connect Bid Support and add requests to the PaC report.
• Check Aon Connect accuracy and ensure R3 and RFP attachments.
• Coordinate with opportunity owners for complete information.
• Send R3 emails timely and track follow-ups.
• Update reports (win/loss, statuses) as needed.
• Review Monday.com for notification accuracy.
• Attend daily Creative assignment calls.
• Distribute RFP/Proposal emails with Bid Directors and Creative Managers.

Skills

Operations experience

Multi-project management

Verbal & written communication

Attention to detail

Microsoft Office (Excel, PowerPoint,/O

Problem solving & analytical

Teamwork & flexibility

Education

Bachelor’s degree or equivalent

Tools

Aon Connect

Monday.com

CRM tools

Job description

Job Title: Operations Specialist II Solution Line: ASC Position Type: Full Time Work Mode: In Office Cab Facility: Yes

Education:

• Bachelor’s degree or equivalent years of industry experience.

Aon is looking for an Operations Specialist As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting the business. Your impact as an Operations Specialist

• Review Aon Connect (CRM tool) Bid Support and add requests as they come into the PaC report, (excel and Monday.com)

• Check Aon Connect accuracy, proper completion of PaC Bid Support requests, and ensure R3 (qualification document) and RFP (Request for Proposal) documents have been attached

• Reach out to opportunity owners for missing or incomplete information on Aon Connect

• Responsible for sending out R3 emails in a timely manner and track follow-ups to ensure that Bid Support requests can proceed to next stage of assigning projects

• Update report as needed (win/loss, rehearsal coaches and dates, status updates, moving from In-progress to completed, and more)

• Review Monday.com for accuracy of notifications

• Attend daily Creative assignment call

• Send RFP/Proposal and finalist assignment emails daily, partnering with Bid Directors and Creative Managers on assignments and details

• Review PaC report and check project management records in Aon Connect to update to ‘submit’

• Daily monitoring of mailbox for Aon’s rehearsal coach program - Address inquiries

• Keep rehearsal coach master list updated – adding/removing coaches and shadows as needed from each

• Own and maintain rehearsal coach distribution group (badged and shadow) updates – Updating distribution groups as updates are received (i.e., moving someone from our training group to badged once they advance to badged status)

• Send out congratulatory email to the newly badged coaches

• Responsible for sending out rehearsal coaching surveys within 72 hours of rehearsal, and reporting results quarterly

About you

Your skills and qualifications will ideally include:

• Relevant experience of working within an Operations environment preferable
• Ability to manage multiple projects and responsibilities simultaneously in a fast-paced environment, meeting all deadlines
• Possess/ demonstrate excellent skills in both verbal and written communications
• Strong computer skills and attention to detail is a must
• Strong understanding of Microsoft suite of products such as Excel, PowerPoint, and Word is a requirement
• Effective problem solving and analytical skills to anticipate future needs/issues, including leading on identifying solutions and making recommendations
• Ability to learn quickly and show flexibility to adapt in a growing group, working both independently and with a team mentality (required)

We offer you

• Acompetitivetotal rewards package, continuing education & training, and tremendous potential with agrowingworldwide organization.

Our Colleague Experience:

From helping clients gain access to capital after natural disasters, to creating access to health care and retirement for millions, Aon colleagues empower results for our clients, communities, and each other every day. They make a difference, work with the best, own their potential, and value one another. This is the Aon Colleague Experience, defining what it means to work at Aon and realizing our vision of empowering human and economic possibility. To learn more visit Aon Colleague Experience.

About Aon:

Aon plc (NYSE:AON)is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

By applying for a position with Aon, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Aon's employment policies. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.

DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.