Operations Manager, Linehaul

Amazon Inc.; Thane; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Amazon is seeking an Operations Manager for its Transportation team in India. You will partner with fulfillment centers, sort centers, last mile partners to manage line haul operations across the middle mile network, driving cost efficiency and service quality.

The role requires building carrier relationships, planning capacity for peak events, and leading continuous improvement initiatives with internal and external stakeholders to scale operations while maintaining safety and compliance.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Building relationships with LH / MR carriers, Key stakeholders
• Management of LH / MR schedule on a weekly/monthly basis
• Planning and scale up of capacities for peak sale events by working with central team and carriers
• Leading and supporting initiatives on network speed, reliability and expansion by collaborating with central stakeholders
• Managing continuous improvement projects related to Safety, cost and efficiency
• Driving programs/projects of national/regional importance collaborating with multiple stakeholders

Skills

Operations management

Performance management

Process improvement

Lean techniques

Project management

Education

Bachelor's degree

Job description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon is seeking Operation Manager for its Transportation team. In this role you will working closely with fulfillment centers (FCs) and sort centers (SCs), last mile (LMs) logistic partners and other stakeholders for smooth management of line haul operations across Amazon's middle mile network.

As a Line Haul Manager, you will be responsible for the developing, strategizing, planning and executing surface transportation across miles of Amazon and its Business including Quick Commerce, Core, XL, Amazon freight, Warehouse transfers. You will work closely with internal stakeholders including Planning teams, Last mile operations, Fulfillment Centers, Sort Centers, Network Design, Ops Integration, S&OP, Air haul, Rail haul, EF team and Seller Flex. You will collaborate with external stakeholders such as vendors and carriers. You will deliver at the right costs and efficiencies. We are looking for individuals with proven ability to drive process improvements & ability to keep pace with our explosive growth while motivating others. The individual should have a can-do attitude and an ability to solve problems independently with limited guidance. Your role will involve managing operational metrics, lead continuous improvement process and cost initiatives, managing carrier relationships and plan for any changes in network.

Key job responsibilities

• Building relationships with LH / MR carriers, Key stakeholders
• Management of LH / MR schedule on a weekly/monthly basis
• Planning and scale up of capacities for peak sale events by working with central team and carriers
• Leading and supporting initiatives on network speed, reliability and expansion by collaborating with central stakeholders
• Managing continuous improvement projects related to Safety, cost and efficiency
• Driving programs/projects of national/regional importance collaborating with multiple stakeholders

A day in the life

• GB development
• Truck utilization
• Carrier arrival performance at destination
• Accident analysis
• Prepare bridge fr WBR
• BAU Ad-hc Planning & analysis
• Coordinate with SLP & carrier t reduce in-transit losses
• Engage with Safety t improve yard & rad safety
• Drive R4D training & adoption with carriers
• Preregistration compliance
• Self-invoicing
• New SC, FC, Station Launches
• Prepare vehicle fleet plan
• Carrier allocation
• ART Event execution
• Support sub LH functions like AF, AMXL etc

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centers equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions.

We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.