Operations Manager BWTS

Mr. Marine; Chennai District; On-site; INR 1,800,000 - 3,600,000; Full time

Job summary

A maritime services company based in Chennai is seeking an experienced Operations Manager BWTS to drive growth and success in their operations. The role involves leading a team of Project Managers, managing sales operations, and enhancing service quality. Candidates should have over six years of experience in the maritime services industry and strong expertise in Testing, Inspection, and Certification procedures specific to BWTS. A Bachelor's degree in a technical marine field is required.

Qualifications

• 6+ years of progressive experience in maritime services industry.
• Strong experience in Testing, Inspection, and Certification in BWTS market.
• Professional network across the Asia Pacific region.
• Bachelor’s degree in Technical Marine Education or related field.

Responsibilities

• Lead a team of Project Managers for BWTS service projects.
• Manage sales operations and administration including invoicing.
• Identify process gaps to enhance productivity and service quality.
• Identify process gaps and drive productivity and service quality improvements.
• Contribute to commercial and technical development of BWTS in collaboration with Commercial and Technical Services teams.

Skills

Excellent operational and commercial experience and skills

Excellent management and organisational skills

Good communication skills

Strong analytical, logical and problem-solving skills

Proactive, knows how to prioritise

Communication

Analytical thinking

Problem solving

Attention to detail

Prioritization

Cross-cultural awareness

BWTS TIC procedures

Education

Bachelor’s degree in Technical Marine Education or related field

Job description

Job Description

The Operations Manager BWTS will be responsible for driving the growth and success of the BWTS Operations. The Operations Manager is responsible for sales revenue and conversion of customer requests to orders and also contributes to the commercial and technical business development of the BWTS business line. The Operations Manager will cooperate closely with the spares Sales & Procurement team, the Commercial team and the Technical Services team and will report to the COO. The position will be based in Chennai India.

Responsibilities

• Leading a team of Project Managers to fulfill BWTS service projects.
• Managing and executing the process of sales operations, coordination of the execution of the BWTS jobs by our Service Engineers and the final administration including invoicing to the customer.
• Creating an environment which encourages and inspires the team to be their best: responsive to customers and internal stakeholders focused on driving results to meet the organizational goals and objectives.
• Continuously identifying process gaps and seeking to enhance productivity and service quality to achieve operational excellence.
• Contribute to the commercial and technical development of the business line of BWTS for Mr Marine in cooperation with the Commercial team and the Technical Services team.

Job Requirements

• Experience: Minimum 6+ years of progressive experience in the maritime services industry with a proven track record in management/leadership.
• Sector Depth: must be embedded in the Marine service market with a professional network across the Asia Pacific region.
• Specialization: Demonstrated strong experience in Testing, Inspection, and Certification (TIC) procedures in the BWTS market is required.
• Technical Education: Requires a Bachelor’s degree in Technical Marine Education (or a related engineering/maritime technical field).

Competencies

• Excellent operational and commercial experience and skills.
• Excellent management and organisational skills.
• Good communication skills (clear and strong, with empathy).
• Ability to think creatively.
• Strong analytical, logical and problem‑solving skills.
• Eagerness for detail.
• Proactive, knows how to prioritise, efficient and focused on action.
• Independent, positive person.
• Thinking in solutions, not in problems.
• Good understanding and empathy for international culture differences.