Operations Manager

XPEL India Private Limited; Pune District; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

XPEL India Private Limited is seeking an Operations Manager to lead shipping, receiving, maintenance, stocking, and picking in their area, ensuring efficient workflow and accuracy.

This role oversees operations in India and collaborates with production, logistics, and sales to meet schedules, maintain safety standards, and drive continuous improvement. The ideal candidate brings strong communication, organization, and leadership to manage teams and ensure quality across international shipments.

Qualifications

• High School diploma or equivalent.
• Minimum 5 years progressive management experience in maintenance, warehousing, and shipping operations.
• Strong communication skills to deal with customers, employees, carriers, and management.
• Proven organization, problem-solving and great attention to detail.
• Knowledge of Microsoft Office Programs.
• Ability to lift items up to 35 lbs / 15 kg.
• Forklift knowledge and competency certificate a plus.
• Travel as per business requirements.

Responsibilities

• Oversee operations in shipping, production, receiving, maintenance, inventory, logistics, etc.
• Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods.
• Coordinate communication between warehouse, customer service and sales teams to ensure efficient deliveries.
• Maintain warehouse cleanliness in compliance with OHS and safety policies.
• Provide international documentation as required for all international shipments.
• Assist with ISO9001 compliance activities as needed.
• Unloading, verification, recording, and labeling of incoming deliveries.

Skills

Strong communication

Organizational skills

Problem solving

Microsoft Office

Forklift knowledge

Education

High School diploma or equivalent

5+ years management experience

Tools

Microsoft Office

Job description

Job Summary

The Operations Manager is responsible for managing their respective area(s) including shipping, receiving of items, maintenance, stocking, and pulling products for shipment in their respective area.

Core Duties

This role is expected to oversee operations in Middle East along with the distribution operations in India.

Management of employees in respective area of operations: shipping, production, receiving, maintenance, inventory, logistics, etc.

Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules.

Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments.

Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring.

Maintain warehouse cleanliness in compliance with OHS and safety policies.

Equipment maintenance as applicable.

Provide international documentation as required for all international shipments.

Establish and maintain good rapport with internal and external customers through effective communication both written and oral.

Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed.

Unload, verify, record, and label all incoming deliveries and pickups.

Maintain the proper working order of all warehouse equipment and tools.

Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives.

Assist with all ISO9001 compliance activities as needed.

Other duties as assigned.

Basic Qualifications

• High School diploma or equivalent
• Minimum 5 years progressive management experience in maintenance, warehousing, and shipping operations
• Strong communication skills to deal with customers, employees, carriers, and management
• Proven skillset in organization, problem-solving and great attention to detail
• Knowledge of Microsoft Office Programs
• Ability to lift items / packages (up to 35 lbs. / 15 kg)
• Forklift knowledge and competency certificate a plus
• Travel as per business requirements

Desired Qualifications

• Bilingual: English and local language preferred

XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Since the day XPEL was founded, we’ve strived to provide the best possible products, services, and support for customers and installers alike. With a comprehensive array of offerings for automotive, watercraft, home, and office applications, there’s sure to be a solution to fit your needs.