Operations Leader

BD; Gurugram District; On-site; INR 550,000 - 900,000; Full time

Job summary

BD is seeking an senior Operations leader to manage warehousing and transportation across India, ensuring efficient product flow from ports to customers. You will drive regulatory compliance, capacity planning and network design while leading a high‑performing team.

With 12–14 years in operations and 5–7 in leadership within med‑tech/FMCG/pharma, you’ll optimize costs, implement digital tools, and ensure GST, e‑way bills, and quality standards are met. Strong SAP skills are required.

Qualifications

• Bachelor’s degree in a related field; Master’s degree preferred.
• 12–14 years of progressive operations management experience.
• 5–7 years in a leadership role within med-tech, FMCG, or pharma.
• Proven track record in leading and motivating teams to operational excellence.
• Excellent analytical, problem-solving, and communication skills.
• ERP SAP proficiency and other ops software experience.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong focus on quality, safety, and regulatory compliance.

Responsibilities

• Lead end-to-end warehousing and transportation operations across India, ensuring seamless product flow.
• Manage import logistics, customs clearance, and inbound transportation to DCs with compliance.
• Oversee a network of multiple warehouses, driving storage optimization and inventory accuracy.
• Develop and execute warehousing and freight strategies for India’s logistics landscape.
• Ensure on-time and cost-effective movement from warehouses to distributors and customers.
• Drive continuous improvement to enhance service levels and supply chain resilience.
• Lead transportation procurement, carrier management, and freight optimization programs.
• Establish and monitor KPIs for inventory accuracy, warehouse productivity, freight costs, and compliance.
• Build partnerships with 3PLs, freight forwarders, customs brokers, and transport partners.
• Ensure compliance with GST, e-way bills, import regulations, quality standards, and EHS.
• Manage capacity planning and network design decisions to support growth and cost efficiency.
• Lead risk management and business continuity planning for warehousing and transport.
• Drive digitalization and adoption of supply chain tech and analytics for visibility.
• Collaborate with Planning, Customer Service, Commercial, Finance, and Regulatory teams.

Skills

Leadership

Analytical skills

Communication skills

Regulatory compliance

ERP systems proficiency

Education

Bachelor’s degree in Business Administration / Operations Management / Engineering

Master’s degree preferred

Tools

SAP

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Job Summary:

• Lead end-to-end warehousing and transportation operations across India, ensuring seamless product flow from ports to customers.
• Manage import logistics, customs clearance coordination, and inbound transportation to distribution centers while ensuring regulatory compliance.
• Oversee a network of multiple modern warehouses, driving operational excellence, storage optimization, inventory accuracy, and service levels.
• Develop and execute warehousing and freight strategies tailored to India’s highly fragmented logistics and distribution landscape.
• Ensure on-time and cost-effective movement of products from warehouses to distributors, dealers, and customers across urban and remote geographies.
• Drive continuous improvement initiatives to enhance customer service, operational efficiency, and supply chain resilience.
• Lead transportation procurement, carrier management, and freight optimization programs to improve cost and service performance.
• Establish and monitor key operational KPIs covering inventory accuracy, warehouse productivity, freight costs, delivery performance, and compliance.
• Build strong partnerships with third-party logistics providers (3PLs), freight forwarders, customs brokers, and transportation partners.
• Ensure compliance with all relevant regulatory requirements including GST, e-way bills, import regulations, quality standards, and EHS requirements.
• Manage capacity planning and network design decisions to support business growth while maintaining cost efficiency.
• Lead risk management and business continuity planning for warehousing and transportation operations across India.
• Drive digitalization and adoption of supply chain technologies, analytics, and automation tools to improve operational visibility and decision-making.
• Partner closely with Planning, Customer Service, Commercial, Finance, and Regulatory teams to ensure efficient execution of supply chain operations.
• Lead, coach, and develop a team of Operations Managers, fostering a high-performance culture focused on accountability, collaboration, and continuous improvement.

Job Qualifications:

* Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field. Master’s degree preferred.
* Minimum of 12-14 years of progressive experience in operations management, with at least 5-7 years in a leadership role within a med-tech, fmcg or pharma industry setting.
* Proven track record of successfully leading and motivating teams to achieve operational excellence.
* Excellent analytical and problem‑solving skills, with the ability to interpret data and make informed decisions.
* Exceptional communication, interpersonal, and leadership skills.
* Proficiency in using ERP systems (e.g., SAP) and other operational management software.
* Ability to manage multiple priorities and work effectively in a fast‑paced environment.
* Strong commitment to quality, safety, and regulatory compliance.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face‑to‑face collaboration supports your learning, your progress, and your success.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

IND Gurgaon - Signature Towers B