Operations Lead – Digital Gift Cards | Fintech / Gaming Commerce (B2B)

Lysto; Bengaluru; On-site; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

High visibility

Revenue-critical ownership

Real impact in the fintech and gaming sectors

Job summary

A rapidly growing fintech company in Bangalore is seeking an Operations Lead to oversee and scale their gift card operations. The ideal candidate will have 5–10 years of experience in fintech, e-commerce, or marketplaces. Responsibilities include managing fulfilment processes, inventory reconciliations, and handling refunds. Strong skills in Excel and Google Sheets are essential. This role offers high visibility and real impact in a fast-paced startup environment.

Qualifications

• 5–10 years of experience in operations within fintech, e-commerce, or marketplaces.
• Ability to handle high-volume operations.
• Experience in building scalable SOPs and trackers.

Responsibilities

• Manage end-to-end gift card fulfilment for B2B and B2C.
• Oversee inventory and SKU-level reconciliations.
• Handle failed transactions, refunds, and escalations.

Skills

Strong Excel

Google Sheets

Ownership in fast-moving startups

Vendor coordination

Job description

🚀 We’re hiring an Operations Lead to own and scale our gift card operations at Athena.

If you’ve run high-volume ops in fintech, e-commerce, or marketplaces and enjoy building order in chaos — this role is for you.

At Athena, we’re building India’s fastest-growing B2B marketplace for gaming gift cards & digital vouchers. In just 4 months, we’ve delivered 400K+ cards, grown 30% MoM, and partnered with Paytm, Razorpay, and Pine Labs.

🛠️ What you’ll own

• End-to-end gift card fulfilment (B2B & B2C)
• Inventory & SKU-level reconciliations
• Failed transactions, refunds & escalations
• Vendor coordination + settlement tracking
• Building scalable SOPs, trackers & MIS

🎯 Who we’re looking for

• 5–10 years in ops (fintech, e-commerce, marketplaces)
• Strong Excel / Google Sheets
• High ownership + comfort in fast-moving startups
• Bonus: Digital inventory / prepaid / payments experience

🌱 Why Athena

• Revenue‑critical ownership
• High visibility, real impact
• Fintech + Gaming exposure
• Fast learning, real responsibility

📍 Bangalore | Full-time

👉 Apply if you enjoy building systems, scaling ops, and owning outcomes.