Operations Intern

Novo; Bengaluru; On-site; INR 900,000 - 1,400,000; Full time

Job summary

Novo in Bengaluru seeks an experienced Facilities & Operations Manager to oversee office operations, budgets, and vendor management. You will implement process discipline, maintain records, and support events across locations. The role requires a Bachelor's degree and strong organizational and communication skills; startup experience is a plus.

The position is office-based in Bengaluru with a collaborative onboarding and growth trajectory within a fast-growing fintech team.

Qualifications

• Bachelor's degree in Business, HR, Finance, or Accounting.
• Strong organizational skills and meticulous attention to detail.
• Proven track record in vendor management and expense tracking.
• High ownership and ability to work cross-functionally with Finance/People.
• Strong communication, proactive problem-solving, and professionalism.
• Experience in startup or high-growth environments is a plus.

Responsibilities

• Oversee and manage office facility operations across multiple locations.
• Monitor budgets, vendor contracts, and payment cycles with cost control.
• Ensure process discipline across all facility-related activities (checklists, audits, inventory, documentation).
• Develop and maintain organized records for invoices, contracts, and compliance.
• Collaborate with People Operations on workplace experience initiatives.
• Coordinate with Finance for invoices, reimbursements, and audits.
• Manage team travel planning, events, and vendor coordination.
• Prepare regular operations reports with metrics and spend insights.
• Identify inefficiencies, anticipate risks, and resolve issues proactively.
• Handle confidential information with discretion and professionalism.

Skills

Vendor management

Expense tracking

Cross-functional collaboration

Ownership/initiative

Communication

Education

Bachelor's degree

Tools

Excel

Google Sheets

Procurement platforms

Digital documentation systems

Job description

About Us

Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don't provide the access, assistance and modern tools that owners need to successfully grow their business.

We started Novo to challenge the status quo-we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we're excited to lead the small business banking revolution.

At Novo, we're here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We've made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.

Why Novo?

• Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America

• Positive, inclusive, supportive culture cheering you on your journey

• We work with very new technologies and architecture patterns

• Offices in NYC and India

Key Responsibilities

• Oversee and manage comprehensive office facility operations across multiple locations, including utilities, supplies, repair and maintenance, and workplace safety.

• Monitor and track operational budgets, vendor contracts, and payment cycles with a strong focus on cost control.

• Ensure process discipline across all facility-related activities, including checklists, audits, inventory tracking, and documentation.

• Develop and maintain organized internal systems for records, invoices, contracts, and compliance documentation.

• Collaborate with People Operations on workplace experience initiatives such as celebrations, onboarding logistics, and offsite events.

• Coordinate with Finance to ensure timely and accurate invoice submissions, reimbursements, and audits.

• Manage team travel planning, event logistics, and vendor coordination as required.

• Prepare regular operations reports featuring relevant metrics, expenditure tracking, and recommendations for process improvement.

• Proactively identify inefficiencies, anticipate risks, and independently resolve issues as they arise.

• Handle confidential information with the utmost discretion and professionalism.

Requirements

• Bachelor's degree required (preferably in Business, Human Resources, Finance, or Accounting).

• Demonstrate strong organizational skills and meticulous attention to detail.

• Have a proven track record in vendor management, expense tracking, and effectively executing operational processes.

• Exhibit a high level of ownership in responsibilities.

• Capable of working cross-functionally with Finance, People, and leadership teams.

• Exhibit strong communication skills that are clear, professional, and proactive.

• Comfortable utilizing tools such as Excel, Google Sheets, procurement platforms, and digital documentation systems.

• Exposure to startup or high-growth environments is considered an advantage.

Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.