Operations head - overseas education

Prosper Overseas; Hyderabad; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

A leading company in overseas education is seeking a Head of Operations to manage and enhance counselling and visa services. You'll be responsible for the entire student lifecycle and leading teams focused on achieving high conversion rates and student satisfaction. This role requires strong leadership, process development skills, and extensive experience in the overseas education sector.

Qualifications

• 5-10 years in overseas education (admissions + visa).
• Proven team leadership experience.
• Strong in process building and people management.

Responsibilities

• Own the student journey from lead to visa.
• Manage and scale counselling and visa teams.
• Build SOPs, KPIs, trackers, and reporting systems.
• Conduct regular training and reviews for the team.
• Ensure on-time admissions and visa submissions.

Skills

Team Leadership

Process Building

People Management

Proficiency in CRMs

Proficient in Google Sheets

WhatsApp for Business

Job description

You’ll build and manage systems, lead counselling and visa teams, and ensure every lead moves efficiently toward conversion — while upholding quality and timelines. This role is core to our growth and impacts every stage of the student lifecycle.

Responsibilities:

• Own the student journey from lead to visa
• Manage and scale counselling and visa teams
• Build SOPs, KPIs, trackers, and reporting systems
• Conduct regular training and reviews for your team
• Coordinate with university reps and compliance teams
• Handle escalations and ensure high student satisfaction
• Monitor daily lead progress, follow-up performance, and conversion analytics
• Ensure on-time admissions and visa submissions

Requirements:

• 5–10 years in overseas education (admissions + visa)
• Proven team leadership experience
• Proficient in CRMs, Google Sheets, WhatsApp for Business
• Strong in process building and people management

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing
• Education Management

Referrals increase your chances of interviewing at Prosper Overseas by 2x.

Get notified about new Head of Operations jobs in Hyderabad, Telangana, India.