Operations Executive

Intugine Technologies Private Limited; Gurugram District; On-site; INR 360,000 - 480,000; Full time

Job summary

Intugine Technologies Private Limited is seeking an Operations Executive to oversee day-to-day activities, coordinate with customers, fleet partners, and internal teams, and support the management in achieving organizational goals.

Ideal candidates will have engineering or supply chain background, excellent communication, and a proactive, detail-oriented mindset. The role involves maintaining trackers, ensuring timely installations, and contributing to efficient logistics operations.

Qualifications

• Graduate in Engineering, Supply Chain or related field.
• 0-1 years of B2B or SaaS implementation experience.
• Excellent communication and interpersonal skills.
• Systematic, organized approach to work; detail-oriented.
• Understanding of customer/client requirements is essential.
• Time management, prioritizing and delegation skills.
• Knowledge in SCM is a plus.
• Creative, energetic to introduce new concepts and innovations.

Responsibilities

• Coordinate GPS/device installations with customers, fleet owners, and installation partners.
• Update and maintain Excel trackers and control tower dashboards.
• Monitor shipment/device tracking and ensure data is accurate and up to date.
• Verify customer and shipment data and correct errors or discrepancies.
• Coordinate with internal teams and external vendors for smooth operations.
• Follow up on pending installations, tracking issues and operational activities.
• Maintain daily operational reports and records.
• Identify and resolve operational issues to meet SLAs.
• Support day-to-day control tower and logistics operations.

Skills

Communication

Time management

Organizational skills

SCM knowledge

Autonomy

Education

Bachelor’s in Engineering/Supply Chain or related

Job description

Operations Executive About Intugine Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favourite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimise dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. To know more, visit the website: https://www.intugine.com

Role Summary:

The Operations Executive will play a key role in overseeing day-to-day business activities, ensuring smooth operational processes, coordinating with various departments, and supporting the management team in achieving organizational goals.

Key Responsibilities:

• Coordinate GPS/device installations with customers, fleet owners, and installation partners.
• Update and maintain Excel trackers and control tower dashboards .
• Monitor shipment/device tracking and ensure data is accurate and up to date.
• Verify customer and shipment data and correct errors or discrepancies.
• Coordinate with internal teams and external vendors for smooth operations.
• Follow up on pending installations, tracking issues, and operational activities.
• Maintain daily operational reports and records.
• Identify and escape operational issues for timely resolution.
• Support day-to-day control tower and logistics operations.
• Ensure tasks are completed within defined timelines and SLAs.

Requirements:

• Graduate in Engineering, Supply Chain or related fields.
• 0-1 years of B2B or SaaS implementation experience.
• You must be able to see the big picture as well as the finer details, as your work is across the spectrum.
• You will deal in small daily matters, as well as larger aims and setting goals.
• A systematic organized approach to work is vital.
• Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential.
• An understanding of customer/client requirements is a must.
• Soft skills, including effective time management, prioritizing and delegation, is a must.
• Knowledge in SCM is a plus.
• Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous.
• Desire to assume responsibility and work autonomously.
• Highly organized and able to juggle numerous tasks.