Operations Director

JLL; Hyderabad; On-site; INR 600,000 - 900,000; Full time

Benefits offered by this job

Total Rewards Program

Competitive pay and benefits

Job summary

JLL in Hyderabad, India, seeks an experienced facilities leader to oversee daily property operations for assigned sites. You will manage client activities, implement building procedures and performance measures, and drive health and safety compliance on site.

The role emphasizes strong vendor and contract management, budget oversight, and coaching a team to deliver excellence. Hospitality or life sciences exposure and SCEM certification are advantageous; exceptional communication and stakeholder

Qualifications

• Six to eight years of facilities management experience.
• SCEM certification is a plus.
• Strong background in contract management and budget supervision.
• Customer service excellence and stakeholder engagement required.

Responsibilities

• Lead daily property operations and manage client activities.
• Implement building procedures and performance measures; ensure health and safety compliance.
• Oversee budgets, procurement processes and vendor coordination.
• Coach and develop team; promote collaboration and excellence.

Skills

Facilities management

Leadership

Budget management

Vendor management

Contract management

Health and safety

Stakeholder engagement

Communication

Team coaching

Education

SCEM certification

Job description

Account Management – Work Dynamics (region/country)

What this job involves:

• Leading daily property operations

Are you a seasoned facilities expert with solid leadership skills? Working with a team, you’ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these. You’ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you’ll be at the helm of property safety by encouraging adherence to health and safety standards.

Getting the clients’ thumbs up

You’ll be working frequently with clients—that’s why you’ll need to build strong relationships with them. You’ll be expected to proactively make sure that the clients’ expectations are always met. You’ll also serve as the main point of contact for any facilities-related concerns.

Keeping an eye on contracts and the budget

Do you have a proven track record in finance management? In this role, you will take charge of the site’s budget, accounting and financial operations. You’ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.

Fostering teamwork and excellence

Teamwork has always been our secret recipe for success, and the ideal candidate should stand up for this core value. As the person in charge, you will support our people’s growth and development through training and coaching sessions. You’ll also uphold a culture that thrives on collaboration, cooperation and performance excellence. Furthermore, you’ll ensure that the team is constantly motivated, and that trust and work ethics prevail among members.

Sound like you? To apply you need to be:

• Adept at facilities management

You’ll need to have six to eight years’ experience in facilities management or other related fields to land this job. A SCEM certification, a working knowledge of occupational safety, and exposure to life sciences environment may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement.

Highly analytical and engaging

The ideal candidate can effectively resolve complex issues through quantitative methods and holistic approaches. You’ll also need to be a goal-oriented manager who is an expert in health and safety requirements, vendor management and property technical systems management. You’ll spend a lot of time working with different kinds of people—that’s why strong verbal and written communication skills are essential.

Candidate with exp in Hotel/Hospitality background, handling Guest Experience/F&B/Guest Experience preferred with 2+ yrs experience as Manager

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.