Operations Coordinator

PERSOL; Gurugram District; Hybrid; INR 420,000 - 660,000; Full time

Job summary

PERSOL is seeking an Operations Coordinator to support the Offer Management function across regions. You will collaborate with Finance, BI, Marketing, Production, and Design to streamline data, reporting, and communications.

In this role you will drive content creation, internal communications, and event coordination while promoting best practices and GenAI-enabled workflows to enhance efficiency and cross-functional alignment.

Qualifications

• Bachelor's degree or equivalent with strong academic performance; Masters degree is a plus.
• 24 years of related experience in business, marketing, or operations.

Responsibilities

• Data & Reporting: compile data and provide reporting with Finance & BI.
• Engagement & Affiliation: maintain distribution lists and communications to leadership and interest groups.
• Operational Support: support content optimization, meetings, events, and process improvements.
• Marketing Support: assist with marketing content, newsletters, and campaign coordination.
• GenAI: support adoption and coordination of GenAI tools and initiatives within the organization.

Skills

PowerPoint

Excel

GenAI tools

Data analysis

Content creation

Project management

Interpersonal skills

Collaboration

Event coordination

Communication

Adaptability

Initiative

Education

Bachelor's degree or equivalent

Masters degree is a plus

Tools

PowerPoint

Excel

Job description

Role & responsibilities

As an Operations Coordinator within , your primary focus will be to help support the Offer Management function across regions.

Role will encompass:

Data & Reporting

• Work and collaborate with teams like Finance & Business Intelligence, to compile data and provide reporting

support for key regular analyses, such as financial, pipeline, business development, market trends, and investment initiatives to inform strategic decisions.

• Assist with regional and global business reporting and data tracking.

Engagement & Affiliation

• Maintain affiliation and core group distribution lists and support regular communications to the Global and regional leadership teams, interest groups, and to the wider community to further enhance topics awareness.

• Support the organization and execution of training & upskilling sessions including masterclasses to build expertise and promote best practices.

Operational Support

• Collaborate with teams, including Marketing, Production, and Design, to optimize content and onward dissemination.
• Contribute to the planning and execution of topic meetings and events, from compiling invitation lists to managing event logistics and evaluating success metrics.
• Provide support for internal meetings and presentations.
• Support process improvements and automation to drive efficiency.
• Support the adoption and coordination of GenAI tools and initiatives within organisation, helping ensure teams have access to the latest AI-enabled resources and best practices.

Marketing Support

• Support marketing efforts including content creation, newsletter dissemination, and coordination of Functional Practice Area (FPA), Industry Practice Area (IPA), topic meetings including Global events.
• Maintain the meetings calendar and manage our presence across, ensuring robust engagement with wider topics.
• Support marketing campaigns including content development, data gathering, and performance analysis.

YOURE GOOD AT

• Efficiently self-managing work in a flexible and virtual work environment.
• Working through large data sets with keen attention to accuracy and interdependencies, and compiling data for regular analyses.
• Using visualization tools (PowerPoint & Excel proficiency required)
• Leveraging GenAI tools (e.g., ChatGPT, Claude) to analyse, brainstorm & prepare data and content for different audiences.

Creating engaging content and developing internal communications, including newsletters and presentations, that are easily understood by various stakeholders.

• Demonstrating strong project management and organizational skills to coordinate meetings, training sessions, and marketing campaigns.

• Communicating effectively with good interpersonal skills to maintain engagement and affiliation within the organization.

Education: Bachelors degree or equivalent, with strong academic performance (Masters degree is a plus).

• Experience: 24 years of related experience in business, marketing, or operations.
• Technical Skills: Proficiency in PowerPoint, Excel, and professional email communications. Comfort using GenAI tools (e.g., ChatGPT, Claude) to support drafting, summarizing, and data/content preparation.
• AI Mindset: Interest in AI and GenAI topics, with the ability to quickly learn new tools, concepts and capabilities.
• Data & Analytics: Strong ability to work with large data sets and perform detailed analysis to inform strategic decisions.
• Content Creation: Demonstrated experience in content creation, including newsletters, marketing materials, and presentations.
• Project Management: Proven project management and organizational skills, with the ability to coordinate meetings, events, and marketing campaigns.
• Collaboration: Experience working collaboratively with cross-functional teams, including Marketing, Finance, Production, and Design.
• Event Coordination: Experience in planning and executing events, including managing logistics and evaluating success metrics.
• Process Improvement: A proactive approach to identifying and driving process improvements and automation.
• Interpersonal Skills: Excellent communication and interpersonal skills to engage with various stakeholders across the organization.
• Adaptability: Ability to work in a fast-paced environment and manage work across multiple time zones.
• Comfortable working in a virtual environment, as most of the team will not be co-located.
• Initiative: High level of initiative and resourcefulness, with a strong client-service