Operations Associate

Swiss Re; Bengaluru; Híbrido; INR 900 000 - 1 200 000; Tempo integral

Resumo da oferta

Swiss Re in Bengaluru is seeking a Catering & Events Associate to lead world-class food & beverage services and orchestrate corporate events for employees and guests. You will design strategies, manage end-to-end events, and collaborate with internal teams and external partners to deliver exceptional hospitality.

The role focuses on food safety, budgets, vendor contracts, and high-quality service, with a hybrid work model and opportunity to shape daily workplace experiences in India.

Qualificações

• 5+ years in catering, F&B management, or related corporate role with large teams
• Strong knowledge of ISO 22000 and safe food handling procedures
• Proven ability to create, oversee and report budgets and financial performance
• Experience in vendor/contract management and stakeholder coordination
• Proficient in event planning and execution across internal/external teams
• Demonstrated ownership, accountability and leadership in challenging environments

Responsabilidades

• Design and execute food & beverage strategies aligned with company standards
• Champion sustainable gastronomy and environmental objectives
• Plan and manage end-to-end corporate events with timelines and venue inspections
• Collaborate with kitchen staff, caterers, decorators, and AV providers to ensure timely delivery
• Ensure compliance with ISO 22000, health & safety, licensing and labour laws
• Organise training and manage background verification documentation
• Create and manage budgets, track performance, and prepare dashboards
• Build vendor relationships and negotiate contracts to ensure cost-effectiveness
• Drive process improvements, automation, and operational efficiency
• Gather feedback from employees and guests to improve experiences
• Lead and develop contract staff to maintain high performance
• Stay updated on industry trends in catering and events

Conhecimentos

Hospitality leadership

Food safety knowledge

Budget management

Vendor management

Event planning

Contract staff leadership

Formação académica

Bachelor's degree in Hospitality Management

Ferramentas

MS Excel

Dashboard reporting

Descrição da oferta de emprego

Location: Bangalore, KA, IN

Are you passionate about creating exceptional food experiences and unforgettable events? Do you thrive in a fast-paced, people-centric environment where no two days are the same? If you have a flair for hospitality, a sharp eye for detail, and a love for bringing people together - we want to hear from you!

About the Role

As a Catering & Events Associate at Swiss Re, you will be at the heart of our workplace experience, delivering world-class food & beverage services and orchestrating seamless corporate events. From strategic planning to hands‑on execution, you will play a pivotal role in shaping the day-to-day hospitality experience for our employees and guests in Hyderabad. This is your opportunity to combine your passion for food, events, and people into a role that truly makes an impact.

Key Responsibilities

• Design and execute food & beverage strategies that align with organizational standards and cater to the diverse needs of our internal customers
• Champion sustainable gastronomy practices, driving initiatives that align with our environmental and organizational objectives
• Plan and manage end-to‑end corporate events, including developing event plans, timelines, and conducting venue inspections and evaluations
• Collaborate with internal teams and external vendors - including kitchen staff, caterers, decorators, and audiovisual providers - to ensure timely and flawless service delivery
• Ensure full compliance with ISO 22000 and all applicable food safety, health & safety regulations, licensing, tax obligations, and labour laws
• Organise FOSTAC training for all food handlers and manage Background Verification documentation
• Create and manage budgets, track financial performance, analyse trends, and prepare regular financial and dashboard reports
• Build and nurture strong vendor and partner relationships, negotiating contracts and establishing KPIs to ensure cost-effectiveness and service excellence
• Drive process improvement initiatives, including automation and streamlining operations to enhance efficiency and overall experience
• Gather and act on feedback from employees and guests to continuously elevate the hospitality and events experience
• Lead and develop contract staff, fostering a positive, collaborative, and high-performing team culture
• Stay current with industry trends and best practices in catering, sustainable gastronomy, and event management

About the Team

The Corporate Real Estate and Services (CRES) team is on a mission to create and sustain a world‑class office environment that aligns with Swiss Re's strategic vision and goals. Our diverse team of experts spans real estate, security, facilities management, and hospitality operations - working collaboratively to deliver innovative, data-driven solutions that make a real difference.

We believe that a well‑maintained, secure, and thoughtfully designed workspace - paired with exceptional service offerings - is a powerful driver of employee well‑being and productivity. As trusted advisors and partners, we are committed to consistently exceeding service standards by leveraging our collective expertise, fostering open communication, and embracing continuous learning and improvement.

About You

You are a hospitality professional who leads with warmth, precision, and purpose. You bring a solution‑focused mindset, a genuine passion for customer service, and the ability to manage multiple priorities with grace. You take full ownership and accountability for your work, demonstrating strong leadership in everything you do - whether managing a high‑profile event or resolving a day‑to‑day operational challenge. You thrive in dynamic environments, build strong relationships effortlessly, and are always looking for smarter, better ways to deliver exceptional experiences.

We are looking for candidates who meet these requirements:

• Minimum 5 years of experience in catering, food & beverage management or a related corporate role, with demonstrated experience managing large teams
• Strong knowledge of food safety regulations, including ISO 22000 standards, and experience implementing and enforcing safe food handling procedures
• Proven budget management and financial analysis skills, with the ability to create, oversee, and report on budgets and financial performance
• Experience in vendor and contract management, including negotiating contracts and managing relationships with external partners and suppliers
• Proficiency in event planning and execution, including developing event plans, timelines, and coordinating with multiple internal and external stakeholders
• Demonstrated ownership, accountability, and leadership skills - the ability to take responsibility for outcomes, lead by example, and drive results even in ambiguous or challenging situations

What Would Make You Stand Out

• Bachelor's degree in Hospitality Management, Culinary Arts, or a related field
• Certifications such as ServSafe Food Handler or similar food safety credentials
• Certified Meeting Professional (CMP) or equivalent event management certification
• Experience working in diverse, multi‑geography environments
• Familiarity with MSME vendor payment regulations and compliance requirements
• Knowledge of local occupational health and safety regulations in India
• Experience with automation and process improvement initiatives in a hospitality or facilities management context
• Proficiency in preparing dashboards and data reports for consumption and budget tracking
• Strong verbal and written communication skills in both English and the local language
• A collaborative, empathetic approach to teamwork across virtual and in‑person environments

Nice to have: Exposure to Event Planning

Our company has a hybrid work model where the expectation is that you will be in the office at least three days per wee

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance‑based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting‑edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.