Operational Technology Engineer

Ahead; Gurugram District; Hybrid; INR 1,200,000 - 2,000,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible work arrangements

Learning and development opportunities

Employee wellness initiatives

Retirement benefits

Job summary

Ahead is seeking an Operational Technology Engineer based in India to collaborate with global teams and support cloud-managed, software-defined operational systems across regions. You will focus on scripting, cloud platform administration, secure remote access, and network/firewall support to improve reliability and automation.

The role spans OT, software, and infrastructure domains, with responsibilities across provisioning automation, tooling development, Linux testing environments, and

Qualifications

• Strong networking fundamentals including VPNs, firewall concepts, and segmentation.
• Solid Linux administration experience.
• Hands-on scripting in Python, PowerShell, Bash, or similar languages.
• Experience supporting cloud administration, SaaS-based infrastructure platforms.
• Experience with VPNs, remote access platforms, and secure connectivity services.
• Experience with automation, imaging, or validation platforms in production environments.

Responsibilities

• Build, maintain, and improve automation for provisioning, testing, validation, and operational workflows.
• Develop and support scripts and tooling for operational tasks, integrations, monitoring, and repeatable administration.
• Support Linux-based test and tooling environments, including Python scripting and automation.
• Maintain cross-site file synchronization and golden image governance.
• Administer cloud-hosted management platforms and services that support OT and related workflows.
• Support operational networks, remote access services, VPN connectivity, and secure client connectivity.
• Manage firewall policy operations, segmentation, access controls, and Panorama administration, including licensing and updates.
• Support GitLab operations, backup and disaster recovery processes, and disciplined change/configuration management.
• Monitor alerts across network, platform, backup, and telemetry services; troubleshoot multi-layer issues.
• Collaborate with Foundry Operations, Product, Software, vendors, and internal teams to improve automation and operational readiness.

Skills

Networking fundamentals

Linux administration

Scripting (Python)

Cloud administration

VPN/Remote access

Automation tooling

Palo Alto / Panorama

CI/CD (GitLab)

Ansible / Puppet

Network security

Tools

GitLab

Job description

AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer,anddo not discriminatebased onan individual''s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived.

We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD.

We are hiring an Operational Technology Engineer to support the cloud-managed and software-defined operational systems that enable Foundry execution across regions.

This role is designed for an India-based team member who can partner closely with teams in Chicago, London, and the Netherlands, as well as across Foundry Operations, Product Engineers, and Corporate IT. The position is focused on scripting, cloud platform administration, secure remote access, and network and firewall support.

You will work across OT, software, and infrastructure domains to improve reliability, automate repeatable work, and support a secure, scalable operating model as the business grows.

Key Responisbilities

• Build, maintain, and improve automation used for provisioning, testing, validation, and operational workflows.
• Develop and support scripts and tooling for operational tasks, integrations, monitoring, and repeatable administration.
• Support Linux-based test and tooling environments, including Python-based scripting and automation.
• Maintain cross-site file synchronization and golden image governance.
• Administer cloud-hosted management platforms and services that support OT and adjacent operational workflows.
• Support operational networks, remote access services, VPN connectivity, and secure client connectivity for distributed users and teams.
• Support firewall policy operations, segmentation, access controls, and Palo Alto Panorama administration, including licensing and updates.
• Support GitLab operations, backup and disaster recovery processes, and disciplined change and configuration management.
• Monitor alerts across network, platform, backup, and telemetry services and troubleshoot multi-layer operational issues.
• Partner with Foundry Operations, Product, Software, vendors, and internal teams to improve automation, connectivity, supportability, and operational readiness.

Required Qualifications

• Strong networking fundamentals, including routing, switching, IPSec, VPNs, segmentation, and firewall concepts.
• Solid Linux administration experience.
• Hands-on scripting experience in Python, PowerShell, Bash, or similar languages.
• Experience supporting cloud administration, cloud operations, or SaaS-based infrastructure platforms.
• Experience supporting VPNs, remote access platforms, and secure connectivity services.
• Experience supporting automation, imaging, or validation platforms in production environments.
• Familiarity with configuration management or automation tools such as Ansible, Puppet, or CI/CD workflows. (Nice to have)
• Strong troubleshooting skills across software, network, and systems layers.
• Clear written and verbal communication skills in a distributed team environment.

Preferred Qualification

• Experience with Palo Alto firewalls and Panorama.
• Jira experience.
• GitLab administration experience.
• Exposure to ISO 9001 and/or ISO 13485 environments.
• Experience with cloud administration, SaaS operations, or distributed management platforms.
• Exposure to observability, telemetry, and alerting platforms.
• Familiarity with AI/HPC hardware or high-density rack environments.

Networking and security (Cisco, Palo Alto, Panorama, BGP/OSPF), Linux, Nutanix, GitLab, Jira, Puppet/Ansible, automation tooling, and telemetry and alerting platforms.

Why AHEAD

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include:

• Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
• Paid time off and company holidays, along with additional leave benefits as per policy
• Flexible work arrangements, supporting work-life balance
• Learning and development opportunities to support continuous growth and upskilling
• Employee wellness initiatives and programs focused on physical and mental well-being
• Retirement and statutory benefits in line with India regulations
• Inclusive and people-first culture, with a strong focus on collaboration and ownership

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.