Operational Process Analyst

LexisNexis Risk Solutions; Chennai District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A leading risk assessment solutions provider in Tamil Nadu seeks a Senior Operational Process Analyst. The role involves ensuring compliance with change management processes, conducting process improvements, and providing analytical support. Candidates with strong skills in batch processing and change management are encouraged to apply. The company values a diverse workforce and offers an inclusive working environment.

Qualifications

• Experience with analytical support for system interfaces.
• Ability to escalate issues using good judgment.
• Strong change management skills.
• Understanding of change request processes.
• Experience providing analytical support for system interfaces.
• Ability to escalate issues using good judgment.

Responsibilities

• Drive adherence to the global change and configuration management process.
• Lead process improvement activities.
• Conduct testing of service management tools.
• Review all production changes for compliance.
• Manage the Change Advisory Board (CAB).
• Provide training on change management and tool utilization.
• Manage the Change Advisory Board (CAB).
• Identify tool improvements for streamlining processes.

Skills

Strong knowledge of batch processing

Excellent written communication skills

Strong change management skills

Understanding of change request processes

Analytical support for system interfaces

Issue escalation

Job description

.Operational Process Analyst page is loaded## Operational Process Analystlocations: Mumbai: Chennaiposted on: Posted Todayjob requisition id: R104935**“Don’t miss this power-packed career breakthrough—apply now and meet us for an in-person interview on 29th Nov in Chennai and 6th Dec 2025 in Mumbai! Only registered candidates will be considered, so don’t delay!”****Operational Process Analyst****About the Business**LexisNexis Risk Solutions is a key partner in risk assessment. Within our Business Services vertical, we offer solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions assist in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at .**About Our Team**Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers.**About the Role**As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy.**Responsibilities*** Drive adherence to the global change and configuration management process.* Lead process improvement activities.* Conduct testing of service management tools and write process use cases.* Review all production changes for compliance with global change and configuration policies.* Develop modifications and enhancements to global change and configuration policies.* Provide training on change management and tool utilization.* Manage the Change Advisory Board (CAB).* Identify tool improvements for streamlining processes.**Requirements*** Strong knowledge of batch processing.* Excellent written communication skills.* Strong change management skills.* Understanding of change request processes.* Experience providing analytical support for system interfaces.* Ability to escalate issues using good judgment.We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria.Learn more about the LexisNexis Risk team and how we work We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-855-833-5120.**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **.**Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.***USA Job Seekers:***.RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.