Job Summary
We are looking for a proactive Operations Executive to oversee and support our team of Field Executives. This role will serve as a key link between on-ground operations and management. The ideal candidate will be responsible for hiring, training, task assignment, performance tracking, and ensuring smooth day-to-day field operations.
Location: Indore (Full-Time, WFO). Experience Required: Freshers or 1+ years.
Languages Preferred: Hindi and English.
Preferred Requirement: Graduation in any discipline.
Key Responsibilities
- Act as the reporting manager for Digital Runners (Field Executives) across various regions.
- Handle the end-to-end hiring process for Digital Runners (Field Executives).
- Conduct onboarding and training sessions to ensure field executives were well-prepared for field activities.
- Assign daily/weekly tasks to Field Executives and ensure clarity on deliverables.
- Track task completion, conduct regular follow-ups, and ensure adherence to timelines.
- Provide constructive feedback and performance guidance to Field Executives.
- Maintain detailed records of field operations and submit regular reports to senior management.
- Coordinate with internal teams to ensure seamless communication and issue resolution.
Requirements
- Bachelor's degree in any discipline.
- Proven experience in field team management or operations back‑office support is preferred.
- Strong communication and interpersonal skills.
- Ability to multitask and manage multiple field teams efficiently.
- Comfortable working in a dynamic, fast‑paced environment.
- Nice to have: Prior experience in sectors like retail, CSR, agriculture, or logistics.
- Proficiency in using tools like Excel, Google Sheets, and project management platforms.
What we offer
- Competitive salary and start‑up flexibility.
- Great working atmosphere in a comfortable office.
- An opportunity to get associated with a fast‑growing VC‑funded start‑up.