Officer - Forex

Muthoot Fincorp Ltd.; Coimbatore District; On-site; INR 350,000 - 520,000; Full time

Job summary

PeopleStrong seeks an Officer - Forex Process & Sales Enabler to drive FX revenue and deliver currency, remittance, and related services across mapped branches. You will also handhold non-license branches to expand remittance revenue and ensure product hygiene at all levels.

Role includes onboarding for Eco-partner channels and direct sales segments, coordinating with BDE and stakeholders to achieve targets while maintaining regulatory compliance.

Qualifications

• Educational background in commerce or graduation in any field.
• Sales experience of 1–2 years or more is preferred.
• Knowledge of forex products and remittance basics is advantageous.

Responsibilities

• Manage product lifecycle and coordinate with partners to meet targets.
• Train branches and support incentive-driven growth through guidance.

Skills

Fluent English

Sales experience

Forex knowledge

Education

B.Com

Graduation (any)

Tools

MS Excel

PowerPoint

Job description

Job Title – Officer - Forex Process & Sales Enabler

Grade – C1

Designation – Officer - Forex Process & Sales Enabler

Location – Thiruvananthapuram

Reports to – HOD

Span Of Control –

Job Purpose

Will be responsible for the respective mapped FX branch Revenue target & achievement, and he should ensure to deliver currency, purchase, sales & Travel card sales, and outward remittance business in both AD-I &II.

In addition, he needs to handhold a set of non-license branches under his direct supervision to build reasonable Fx remittance revenue.

Forex Business (Travel care/Remittance & Bank Notes) & revenue responsibility of Branch -Retail & Eco partner channel business. Bulk purchase/Bulk sales & small corporate Sales for the Cluster.

Branch level – Eco-partner Onboarding for direct sales segments like educational consultants, Tour Operators, Hotels, Travel & Money transfer agents, FFMC/AD-II and Banker’s business relationships to do business on Travel Card/ Bank Notes, Outward remittances AD-I & II with special attention to Travel Card business, within his mapped branch limit

Hand hold non-license branches and educate the branch team to learn on forex outward remittance and ensure to deliver of the committed. And Coordinate with the BDE team and ensure they deliver considerable business by educating incentive benefits.

Ensure oversee regulatory compliance and product hygiene at all levels as mapped FX officer.

Product Visibility and impart training on Fx business to all fellow colleagues at the branch– In house & External sales.

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Key Job Responsibilities

The Product Manager has to manage the product throughout the Product Lifecycle, Meetings with partners and prioritize business and branch support through Training, Product guidance activities to achieve the Organisation’s vision. The incumbent has to work closely with product Manufacturer & Broking services unit (MRIBS) to deliver the assigned target & support initiatives.

Knowledge, Skills & Attributes

• Fluency in English and other language is added advantage
• Sales as well as in-depth product knowledge on Forex
• Proficient in MS Excel and Powerpoint

Culture at Muthoot Pappachan Group

We do everything to gain and maintain the “Trust” of all the stakeholders and don’t do anything to lose their “Trust”. Trust is the overarching “Core Value”, one which, our other values have been built.

Our Core Values

Integrity

• Asking oneself before saying, doing or deciding on anything, whether it’s passing the test of integrity. No unethical shortcuts, to save time, money and energy. Strict adherence to regulatory and other statutory bodies guidelines. Transparency in all business deals. Offer solutions to customers on the basis of their needs only. Encourage people to highlight any practices that go against this core value
• Genuinely believe & treat the organization as your family. Encourage people to build healthy professional relationship with members of other departments and functions. Welcome feedback from other departments. Encourage people from other departments to join for brainstorming sessions. Look at the big picture (organization goals) rather than limiting the vision to the individual / department goal. Help others to achieve their goals / tasks
• Maddeningly pursue excellence. Look for best outcomes before finalizing the approach. Maintain a constructive and critical mindset to gauge & ensure quality. Open for constructive feedback from others to refine the final output. Benchmark against the best only, should not be basis convenience. We should look for continuous improvement. Recognize and appreciate, if we observe any superior performance. Don’t get settled for less at any cost – display the go getter attitude. Encourage people to stretch in order to achieve excellence

Building on the bedrock of Core Values, below are the other key constituents of the “Culture Code”

• Humility
• Empathy
• Empowerment
• Agility
• Ownership
• Fresh Thinking & Continuous Renewal
• Inclusion
• Work-Life Balance

Role Requirements

Educational Qualification –B. Com & any Graduation

Experience – Minimum 1 to 2 Years of Sales Experience.