ODSP Ranger (Lead - L2)

Astreya Consultancy India Private Ltd; India; Remote; INR 600,000 - 900,000; Full time

Job summary

Astreya invites experienced IT professionals to join its global team to support Microsoft 365, SharePoint Online and OneDrive for Business deployments. You will work on SharePoint architecture, site collections, permissions, authentication and identity solutions with emphasis on reliability and user support, leveraging ADFS/AADSync and SSO concepts.

Fluent English is required, with at least 3 years in product, customer or technical support roles to ensure effective collaboration and customer

Qualifications

• 3+ years prior product, customer support and/or technical support experience.
• Fluent in reading, writing, and speaking English.

Skills

M365 technologies

SharePoint Online

OneDrive for Business

SharePoint architecture

Permissions management

Identity solutions

SSO

Networking basics

Troubleshooting tools

Tools

Fiddler

HTTP Watch

Netmon

IE Developer Tools

Job description

Preferred Qualifications, Abilities and Experience

• Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
• Hands-on experience supporting Microsoft SharePoint Online & OneDrive for Business deployments.
• Experience with SharePoint Online architecture, site collections, and permissions management.
• Experience troubleshooting SharePoint-related issues, including connectivity, authentication, and integration challenges.
• Experience with SharePoint farm architecture, configuration, and troubleshooting.
• Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.
• Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).
• Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.

Qualifications Required/Minimum Qualifications

• 3+ years prior product, customer support and/or technical support experience.
• Language Qualification: English Language: fluent in reading, writing, and speaking.
• 3+ years prior product, customer support and/or technical support experience

We’re so glad you’re here. Use this space to explore career opportunities, track your application, and take next steps with a global team that values people and progress.

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered.

We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms.

Our people are our strength. Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence.

We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth.

At Astreya, transparency, accountability, and trust guide how we work with each other and our customers.

We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.

Join us to build solutions that matter and shape the future of IT together.

Onwards and upwards!