Ocean Surcharge Specialist

Maersk; Chennai; On-site; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Impact

Opportunity

Innovation

Global Exposure

Job summary

Maersk, a global leader in integrated logistics, seeks an Ocean Surcharge Specialist to manage surcharges, tariffs, and pricing accuracy while coordinating with multiple stakeholders across regions. The role emphasizes governance, data quality, and continuous improvement.

Key duties include implementing surcharge changes, ensuring timely updates, and supporting audits. Strong Excel and pricing-system experience are essential for success in this position.

Qualifications

• Experience in ocean freight pricing, tariffs and surcharges.
• Advanced Excel and data analysis skills.
• Strong stakeholder management and communication abilities.
• Knowledge of pricing, contract or tariff management systems.

Responsibilities

• Manage creation, maintenance and implementation of ocean surcharges in pricing and tariff systems.
• Coordinate with Trade Management, Product, Sales, Pricing and Operations for surcharge implementation.
• Monitor surcharge dates and amendments to ensure pricing accuracy.
• Assist audits and provide documentation for governance and compliance.

Skills

Ocean pricing

Surcharge management

Pricing analytics

Stakeholder management

AFLS access

Lean / process improvement

Tools

AFLS

Pricing systems

Job description

Ocean Surcharge Specialist role is key responsibilities should focus on surcharge management, tariff maintenance, pricing accuracy, stakeholder coordination, compliance, and process improvement.

• At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting new benchmarks for efficiency, sustainability, and excellence.

  We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

• Manage the creation, maintenance, and implementation of ocean freight surcharges in pricing and tariff management systems.
• Ensure timely and accurate update of local, regional, and global surcharges in accordance with business requirements and market changes.
• Validate surcharge requests against applicable governance, pricing guidelines, and commercial policies.
• Perform quality checks and audits to ensure data accuracy, completeness, and compliance with internal standards.
• Coordinate with Trade Management, Product, Sales, Pricing, Operations, and other stakeholders for surcharge implementation and issue resolution.
• Monitor surcharge effective dates, expiry dates, and amendments to ensure uninterrupted pricing accuracy.
• Investigate and resolve surcharge-related discrepancies, customer queries, and system exceptions within agreed service levels.
• Generate and analyse operational reports, dashboards, and performance metrics related to surcharge activities.
• Participate in contract filing, tariff publishing, and rate maintenance activities where applicable.
• Identify process improvement opportunities and support automation initiatives to increase efficiency and reduce manual effort.
• Support internal and external audits by providing accurate documentation and process compliance evidence.
• Collaborate with global teams across regions to ensure consistency in surcharge implementation and adherence to governance standards.
• Contribute to continuous improvement projects through root cause analysis, Lean methodologies, and best practice sharing.
• Strong understanding of Ocean Freight Pricing, Tariffs, and Surcharge Management.
• Knowledge of shipping and logistics industry processes.
• Advanced Excel and data analysis skills.
• Experience with pricing, contract, or tariff management systems.
• Strong attention to detail and analytical mindset.
• Effective stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Continuous improvement and problem-solving mindset.
• Understanding of price calculations, surcharge applications, additional costs & booking requirements
• Should be able to explain clearly to all stakeholders on exceptions & also if a different approach needs to be taken for route, pricings, etc.
• Proficient in accessing AFLS modules since most of the pricing related activities happens in AFLS application.
• Understand the SPOT business/logics and contract products to handle the business more efficiently.

What We Offer:

• Impact: Be part of a team that directly contributes to global operations.
• Opportunity: Unlock professional and personal growth through diverse career pathways.
• Innovation: Work with a team that embraces technology and continuous improvement.
• Global Exposure: Collaborate across geographies and cultures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.