Ocean Contract Management Specialist

APM Terminals; Chennai District; Hybrid; INR 500,000 - 800,000; Full time

Job summary

APM Terminals is seeking an Ocean Contract Management Specialist based in Chennai, India, to manage customer accounts and oversee tender execution for North America. This role involves coordination with GSC teams to ensure timely and accurate tender-related activities, supporting sales and marketing initiatives.

Candidates should possess a Bachelor’s degree and 3 to 5 years of relevant experience, particularly in tender bidding processes within the logistics and shipping sectors. Strong analytical skills and proficiency in Excel are essential, along with excellent communication capabilities.

Qualifications

• 3 to 5 years of experience in Logistics, Shipping, or Supply Chain.
• Ability to work in a fast-paced environment with high accountability.
• Attention to detail and commitment to high-quality outputs.

Responsibilities

• Manage and execute tender-related activities for North America.
• Prepare and validate customer tender templates and rate sheets.
• Ensure accuracy and adherence to tender governance standards.

Skills

Tender Bidding process knowledge

Strong communication skills

Proficient in Microsoft Excel

Analytical capabilities

Problem-solving skills

Education

Bachelor’s degree

Tools

Microsoft PowerPoint

Job description

This position will support the Area Sales team and Centre Trade & Marketing teams to manage and grow assigned customer accounts in line with organizational strategy, goals, policies, and processes. The Ocean Contract Management Specialist will be responsible for managing North America (NAM) Tender customers and ensuring timely, accurate, and compliant execution of tender-related activities. The role includes quotation management, tender execution, contract administration, and close coordination with GSC teams, including Contract Correction Team (CCT), Disputes, and Invoice Quality (IQ) functions, to deliver an excellent customer experience and commercial outcome.

Shift: 6PM to 3AM (Rotational basis based on business needs).

Key Responsibilities

• Handle all negotiation rounds of Tender for Non‑KC Customer Segmentation, ORA, Fast Quote, Seasonal Sync requests received online.
• Support the Dispute and IQ team on improving quality deliverables.
• Prepare, review and validate customer tender templates and rate sheets using approved product rates.
• Ensure high accuracy and completeness in all tender deliverables.
• Prioritize and manage multiple tenders simultaneously to meet agreed deadlines and SLA commitments.
• Ensure adherence to tender governance standards, SOPs, and compliance requirements.
• Prepare Negotiation Package for customers.
• Support projects and ad‑hoc initiatives within TCM.
• Build and maintain strong cross‑functional relationships to ensure alignment and successful tender outcomes.
• Communicate tender status, risks, and requirements effectively with internal stakeholders.
• Utilize digital tools, reporting platforms, automation, and AI‑enabled solutions to improve efficiency, accuracy, and decision‑making.
• Support process transformation and technology adoption initiatives within Tender Contract Management.

Qualifications

• Bachelor’s degree from a recognized university.
• 3 to 5 years tenure with strong knowledge on Tender Bidding process in Logistics, Shipping, Supply Chain, Freight Forwarding, or related industries.
• Strong communication and stakeholder management skills with the ability to collaborate across diverse teams.
• Proficient in Microsoft Excel and PowerPoint, with strong analytical and presentation capabilities.
• Ability to work in a fast‑paced environment with a high sense of urgency and accountability.
• Strong attention to detail and commitment to delivering high‑quality, accurate outputs.
• Proven ability to manage multiple priorities and adapt quickly to changing business needs.
• Strong problem‑solving skills with a continuous improvement mindset.
• Basic knowledge of shipping, freight pricing, quotations, tenders, and contracts is an advantage.
• Open to working in perpetual night shifts supporting North America business operations.
• Eager to learn, grow, and take on new challenges in a dynamic global environment.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail].