Ocean Contract Management Senior Specialist

MAERSK; Navi Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Maersk in Navi Mumbai seeks a Tender and Contract Manager to own end-to-end execution of tenders and contracts for key customer accounts, ensuring accurate implementation and timely deliverables.

The role requires strong commercial acumen, stakeholder management, and the ability to handle complex pricing, currencies, and client-specific exceptions across systems; collaboration with Sales, Pricing, Product, and Customer Experience teams is essential.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Logistics, Commerce or related field.
• 4–7 years of Tender/Contract Management, Pricing, Logistics, or related experience.
• Strong understanding of ocean/logistics products, pricing, and commercial contracts.
• Advanced MS Excel skills; exposure to SAP, CRM, Salesforce, COPO, AFLS or similar systems preferred.

Responsibilities

• Manage tenders, contracts, amendments, rate updates and filings within SLAs.
• Review commercial agreements and ensure accurate contract implementation across systems.
• Handle complex pricing structures, products, currencies, surcharges and customer-specific exceptions.
• Drive contract quality and Invoice Quality through proactive checks and RCA.
• Collaborate with Sales, Pricing, Product, Customer Experience and Area teams to resolve issues.
• Support process improvements, automation, governance and standardization initiatives.
• Act as SME and support knowledge sharing and coaching within the team.

Skills

Tender management

Contract management

Pricing

Stakeholder management

Advanced Excel

SAP exposure

CRM exposure

Communication skills

Problem solving

Logistics knowledge

Independent work

Education

Bachelor’s degree in Business, Supply Chain, Logistics, Commerce

Tools

SAP

CRM

Salesforce

COPO

AFLS

Job description

Understands the customer tender, drafting requirements of Key clientsand performs/updates the tasks/steps in the system as illustratedwithout any supervision. Performs audits of work performed by Teammember Sales.Role PurposeResponsible for end-to-end execution and maintenance of tenders and contracts for Key Customer accounts, ensuring accurate and timely implementation. The role requires strong commercial understanding, stakeholder management, quality focus, and the ability to independently manage complex customer requirements.Key ResponsibilitiesManage tenders, contracts, amendments, rate updates, and system filings within agreed SLAs.Review commercial agreements and ensure accurate contract implementation across relevant systems.Handle complex pricing structures, products, currencies, surcharges, and customer-specific exceptions.Drive contract quality and Invoice Quality (IQ) through proactive checks, RCA, and preventive actions.Collaborate with Sales, Pricing, Product, Customer Experience, and Area teams to resolve implementation issues.Support process improvements, automation, governance, and standardization initiatives.Act as an SME and support knowledge sharing and coaching within the team.Experience & SkillsBachelor’s degree in Business, Supply Chain, Logistics, Commerce, or related field.4–7 years of relevant experience in Tender/Contract Management, Pricing, Logistics, Customer Experience, or Supply Chain.Good understanding of ocean/logistics products, pricing, and commercial contracts.Strong analytical, communication, stakeholder management, and problem-solving skills.Advanced MS Excel skills; exposure to SAP, CRM, Salesforce, COPO, AFLS, or similar commercial systems preferred.Ability to independently manage complex Key Customer accounts in a fast-paced environment.Key Success MeasuresTender SLA adherenceContract filing accuracyInvoice Quality improvementReduction in contract-related escalationsStakeholder satisfactionContribution to process improvement and knowledge sharingMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [e-mail] .