Observability Engineer Grafana And Prometheus

Zensar Technologies; Bengaluru; On-site; INR 2,400,000 - 4,200,000; Full time

Job summary

Zensar Technologies in Bengaluru is hiring for an Observability Platform Engineer to implement the AWS-native observability platform as part of the modernization program. You will configure dashboards, metrics collection, and alerting using Grafana, Prometheus, and AWS tools to enable real-time visibility for APIs and integration flows.

You will collaborate with platform and engineering teams to maintain reliability and performance across the integration ecosystem, set up AI-driven alerting, and

Qualifications

• 6–10 years of experience in observability or related field.
• Strong experience with Grafana and Prometheus.
• Basic knowledge of AWS CloudWatch and X-Ray.
• Solid understanding of monitoring, logging, and alerting concepts.
• Good troubleshooting and analytical skills.

Responsibilities

• Set up and manage Prometheus metrics collection and Grafana dashboards
• Create dashboards for system health, performance KPIs, and integration monitoring
• Monitor AWS environments and track latency, error rates, throughput, and availability
• Configure alerts and proactive monitoring frameworks
• Support troubleshooting using metrics, logs, traces, and dashboards
• Establish monitoring standards and dashboard blueprints

Skills

Monitoring dashboards

Observability pipelines

AWS CloudWatch

X-Ray

OpenTelemetry

Kubernetes monitoring

Integration monitoring

AI-driven observability

Troubleshooting skills

Education

Bachelor's degree in Engineering or related field

Tools

Grafana

Prometheus

Job description

Job Description

This role supports the implementation of the AWS-native observability platform as part of the integration modernization program. The engineer will work on configuring dashboards, metrics collection, and alerting frameworks using Grafana, Prometheus, and AWS monitoring tools.

The role focuses on enabling real-time monitoring and operational visibility for APIs, messaging, and integration flows. The engineer will collaborate with platform and engineering teams to ensure system health, identify issues proactively, and support troubleshooting using observability data. The position plays a key role in maintaining reliability and performance across the integration ecosystem.

Responsibilities

Observability Platform Engineering

• Set up and manage Prometheus (metrics collection) and Grafana dashboards (AWS Managed Services)
• Create dashboards for system health, performance KPIs, and integration monitoring
• Maintain and enhance dashboards for APIs, messaging, and infrastructure components

Monitoring & Dashboards

• Monitor application and infrastructure performance across AWS environments
• Track key metrics such as latency, error rates, throughput, and availability
• Support performance tuning through observability insights

Alerting & Reliability

• Configure alerts, thresholds, and proactive monitoring frameworks
• Enable AI-driven alerting and anomaly detection integrated with ITSM tools
• Support high availability and reliability through proactive observability practices

Troubleshooting & Operations

• Support troubleshooting using metrics, logs, traces, and dashboards
• Provide deep visibility into payload tracking, error handling, and integration health
• Enable root cause analysis and faster resolution through observability insights

Standardization & Best Practices

• Establish monitoring standards, observability patterns, and dashboard blueprints
• Implement structured logging, correlation IDs, and traceability across distributed systems
• Contribute to observability maturity including automated alerts, runbooks, and analytics

Qualifications

Required Skills & Competencies

• Strong experience with Grafana and Prometheus
• Experience setting up monitoring dashboards, alerts, and observability pipelines
• Basic knowledge of AWS cloud services (CloudWatch, X-Ray, etc.)
• Solid understanding of monitoring, logging, and alerting concepts
• Good troubleshooting and analytical skills

Good to Have

• Knowledge of OpenTelemetry (OTEL) instrumentation
• Exposure to Kubernetes/EKS monitoring
• Familiarity with integration monitoring (APIs, messaging, batch flows)
• Understanding of AI-driven observability and anomaly detection concepts
• Experience in enterprise integration and cloud modernization programs preferred
• Understanding of logging and tracing tools

Qualifications

• Bachelor's degree in Engineering or related field
• 6–10 years of experience

About Us

At Zensar, we’re "experience-led everything". We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: "Together, we shape experiences for better futures". Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is "ONE with Client" - a set of four core values that reflect who we are and how we work: "One Zensar, Nurturing, Empowering, and Client Focus".

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.