Nutanix & OpenShift L3 Engineer

UST; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

UST in Bengaluru seeks an experienced L3 Engineer specializing in Nutanix and Red Hat OpenShift to provide advanced technical support and design scalable solutions. You will be part of the CoE team, assisting enterprise customers with architecture recommendations, critical issue resolution, and platform optimization across Nutanix and OpenShift environments.

Proven troubleshooting, strong communication, and mentoring skills are essential to guide L1/L2 engineers and collaborate with customers on

Qualifications

• Extensive hands-on experience with Nutanix AOS/AHV/Prism Central/Prism Element.
• Strong OpenShift and containerization expertise, with Kubernetes knowledge.
• Solid Linux administration and troubleshooting skills.
• Experience in automation tools like Ansible, Python, or shell scripting.

Responsibilities

• Provide L3 support for Nutanix infrastructure including AOS, AHV, Prism Central, and Prism Element.
• Troubleshoot complex infrastructure, performance, storage, and virtualization issues.
• Perform cluster upgrades, migrations, capacity planning, and platform optimization.
• Design and recommend Nutanix solutions based on customer requirements.
• Support disaster recovery, backup integration, and business continuity solutions.
• Collaborate with vendor support teams for critical incidents and RCA.
• Provide L3 OpenShift support: container platform, Kubernetes, networking, storage, app deployment.
• Manage OpenShift cluster installation, upgrades, patching, lifecycle operations.
• Support CI/CD integrations, container security, and platform automation.
• Design scalable and highly available OpenShift architectures.
• Assist application teams in containerization and onboarding workloads onto OpenShift.
• Mentor L1/L2 engineers and provide technical leadership.
• Support pre-sales and customer discussions when required.

Skills

Nutanix AOS/AHV

OpenShift

Kubernetes

Automation (Ansible/Python/Shell)

Linux administration

Networking/storage/virtualization

Tools

Nutanix

OpenShift

Kubernetes

Ansible

Python

Shell scripting

Job description

We are seeking an experienced L3 Engineer with strong expertise in Nutanix and Red Hat OpenShift platforms to provide advanced technical support, solution design, platform optimization, and escalation management.

Summary

Role description

We are seeking an experienced L3 Engineer with strong expertise in Nutanix and Red Hat OpenShift platforms to provide advanced technical support, solution design, platform optimization, and escalation management.

The resource will be part of the Center of Excellence (CoE) team, supporting enterprise customers through solutioning, architecture recommendations, and critical issue resolution.

Key Responsibilities

Nutanix Platform

• Provide L3 support for Nutanix infrastructure, including AOS, AHV, Prism Central, and Prism Element.
• Troubleshoot complex infrastructure, performance, storage, and virtualization issues.
• Perform cluster upgrades, migrations, capacity planning, and platform optimization.
• Design and recommend Nutanix solutions based on customer requirements.
• Support disaster recovery, backup integration, and business continuity solutions.
• Collaborate with OEM/vendor support teams for critical incidents and root cause analysis. OpenShift & Containerization
• Provide L3 support for Red Hat OpenShift environments.
• Troubleshoot container platform, Kubernetes, networking, storage, and application deployment issues.
• Manage OpenShift cluster installation, upgrades, patching, and lifecycle operations.
• Support CI/CD integrations, container security, and platform automation initiatives.
• Design scalable and highly available OpenShift architectures.
• Assist application teams in containerization and onboarding workloads onto OpenShift. Solutioning & Advanced Support
• Participate in solution design workshops and architecture reviews.
• Develop implementation guidelines, best practices, and operational runbooks.
• Perform root cause analysis (RCA) and recommend preventive measures.
• Mentor L1/L2 engineers and provide technical leadership.
• Support pre-sales and customer discussions when required. Required Skills
• Strong expertise in Nutanix AOS, AHV, Prism Central, and Prism Element.
• Hands‑on experience with Red Hat OpenShift, Kubernetes, and container technologies.
• Knowledge of Linux administration and troubleshooting.
• Experience with networking concepts, storage, virtualization, and cloud platforms.
• Experience in automation tools such as Ansible, Python, or Shell scripting.
• Strong troubleshooting, analytical, and communication skills.
• Nutanix Certified Professional (NCP) / Nutanix Certified Advanced Professional (NCAP)
• Red Hat Certified Specialist in OpenShift Administration
• Red Hat Certified Engineer (RHCE)
• Kubernetes Certifications (CKA/CKAD)
• Solution Architecture & Design
• Advanced Technical Troubleshooting
• Customer Interaction & Stakeholder Management
• Technical Leadership & Mentoring
• Documentation and Knowledge Management This role is critical for supporting enterprise solutioning initiatives and providing advanced L3 support across Nutanix and OpenShift technologies within the CoE team.

Skills

Nutanix, OpenShift