Nutanix L2 Support Administrator

Neev; Pune District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Neev is seeking an experienced Nutanix L2 Support Administrator in Pune, India, to manage Nutanix clusters, perform AOS upgrades, and handle backups, DR testing, and performance monitoring. The role requires strong troubleshooting skills across CVM, storage, and networking along with effective documentation and cross-team collaboration.

The candidate should be proficient with AHV, ESXi, or Hyper-V and ready to participate in 24/7 rotational shifts if required.

Qualifications

• Strong hands-on experience with Nutanix AOS, Prism Central and Prism Element.
• Good working knowledge of AHV, VMware ESXi or Hyper-V.
• Direct experience with CVM troubleshooting and Nutanix core services.
• Familiarity with data protection, NCC checks and LCM lifecycle management.

Responsibilities

• Nutanix cluster administration and health monitoring.
• Perform node additions, expansions and removals; manage AOS upgrades and NCC checks.
• Backup/DR management using Nutanix Data Protection and related features.
• Monitor IOPS, latency and capacity; produce weekly health reports.
• Manage AHV networking (VLANs, OVS) and ensure security baselines.

Skills

Nutanix AOS

Prism Central

Prism Element

AHV knowledge

VMware ESXi knowledge

Hyper-V knowledge

CVM troubleshooting

LCM

NCC checks

Storage concepts

Networking concepts

Tools

Nutanix Data Protection

Nutanix Cluster Check (NCC)

Life Cycle Manager (LCM)

Prism Central

Prism Element

Stargate

Genesis

Cassandra

Job description

Job Description 1: Nutanix L2 Support Administrator

Level: L2 Support

Key Responsibilities1. Nutanix Cluster Administration

• Manage and monitor Nutanix clusters using Prism Element and Prism Central.
• Perform node additions, expansions, and removal activities.
• Monitor cluster health, storage utilization, and alert handling.

• Virtualization & VM Operations
• Manage VMs on AHV, ESXi, or Hyper‑V running on Nutanix.
• Perform VM provisioning, migration, cloning, snapshots, and power operations.
• Troubleshoot VM performance and resource allocation issues.
• System Troubleshooting (L2 Level)
• Handle cluster alerts and performance degradation issues.
• Diagnose issues related to:
• Storage: CVM, Disk, Metadata, Stargate, Curator
• Networking: AHV networking, VLANs, Load Balancing
• Hypervisors: AHV / ESXi
• Escalate and collaborate with Nutanix Support (L3) when required.
• Nutanix AOS & Firmware Updates
• Perform AOS upgrades, LCM firmware updates, and NCC checks.
• Ensure proper planning and documentation prior to upgrades.
• Backup & Disaster Recovery (DR) Management
• Manage backups using:
• Nutanix Data Protection (Async/Sync DR)
• Protection Domains
• Snapshots & Replication
• Support DR failover and failback testing.
• Monitoring & Reporting
• Monitor performance metrics including IOPS, latency, and capacity usage.
• Generate weekly cluster health and utilization reports.
• Networking & Security
• Manage AHV networking (bridges, OVS, VLANs).
• Support micro‑segmentation (Nutanix Flow) if enabled.
• Maintain compliance and security baselines.
• Documentation & SOP Creation
• Maintain Standard Operating Procedures (SOPs) for operational and escalation procedures.
• Document cluster configurations, change management, and Root Cause Analysis (RCA) reports.

Required Skills & ExperienceTechnical Skills

• Strong hands‑on experience with Nutanix AOS, Prism Central, and Prism Element.
• Good working knowledge of AHV, VMware ESXi, or Hyper‑V.
• Direct experience with:
• Controller VM (CVM) troubleshooting
• Core Nutanix services (Genesis, Stargate, Curator, Cassandra, Prism services)
• Data Resiliency (RF2/RF3)
• Life Cycle Manager (LCM) & Nutanix Cluster Check (NCC)
• Good understanding of:
• Storage Concepts: IOPS, replication, snapshots
• Virtualization: CPU, memory, overcommitment
• Networking: VLAN, LACP, OVS bridges

Soft Skills & Operational Requirements

• Strong analytical and troubleshooting capabilities.
• Ability to work in 24/7 rotational shifts (if required).
• Excellent communication and documentation skills.
• Proven ability to coordinate effectively with cross‑functional teams and external vendors.

Skills: skills,vm,nutanix,esxi,networking,cluster,cvm,storage,troubleshooting