Network Switching(LAN Technology)

Tata Consultancy Services; Bengaluru; On-site; INR 600,000 - 1,000,000; Full time

Job summary

An established industry player is seeking a Network Specialist to enhance its IT services. This role involves troubleshooting complex network issues, managing incidents, and driving service improvements in collaboration with vendors. With a focus on DDI architecture and vulnerability management, you will play a key role in ensuring network stability and compliance. Join a forward-thinking team dedicated to leveraging cutting-edge tools and automation to optimize network performance. If you're passionate about network technologies and looking to make a significant impact, this opportunity is for you.

Qualifications

• Experience in troubleshooting end-to-end network issues.
• Deep understanding of DNS, DHCP, and IPAM components.

Responsibilities

• Oversee complex network fault investigations at L2 level.
• Conduct regular audits of LAN/WAN infrastructure.

Skills

Network Troubleshooting

Problem Management

Service Improvement Initiatives

Audits

Change Management

DDI Architecture

Automation Tools

Vulnerability Management

Tools

ThousandEyes

Datadog

Job description

Network Specialist Role at Tata Consultancy Services

Undertake and oversee complex network fault investigations at an L2 level in local and wide area environments, utilizing information from multiple sources in coordination with network vendors.

Key Responsibilities:

1. Network Troubleshooting: Rich experience in troubleshooting end-to-end network issues with technologies such as Meraki, Viptela, F5, etc.
2. Problem Management: Oversee the management of P1 incidents and recurring failures, ensuring root causes are identified and remediated through the change management process.
3. Continual Improvement: Drive service improvement initiatives with network vendors and internal teams, contributing to service reviews and generating ideas to enhance network stability and user experience.
4. Audits: Conduct regular audits of LAN/WAN infrastructure to ensure compliance with standards and support external audits.
5. Change Management: Perform technical reviews and impact assessments for network changes.
6. DDI Architecture: Deep understanding of DNS, DHCP, IPAM components, including DHCP leasing and IP address management.
7. Tools & Automation: Support automation initiatives using tools like ThousandEyes and Datadog.
8. Operational Acceptance: Define and implement standards for onboarding new network infrastructure.
9. Vulnerability Management: Own the vulnerability management process, ensuring timely remediation of vulnerabilities to prevent security breaches.
10. Reporting: Review, analyze, and improve SLA parameters with vendors, and participate in MSRs, WSRs, and QBRs related to networks.

Additional Details:

• Seniority Level: Not Applicable
• Employment Type: Full-time
• Job Function: Information Technology
• Industries: IT Services and IT Consulting

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