Network Support Engineer

Point72; Bengaluru; On-site; INR 900,000 - 1,200,000; Full time

Benefits offered by this job

Health care benefits

Maternity and adoption leave policies

Transportation support

Job summary

Point72 in Bengaluru is seeking a skilled network support engineer to enhance our enterprise network infrastructure. You will provide operational support, troubleshoot networking issues, and implement automation solutions.

The ideal candidate has a Bachelor’s degree in Computer Science or Engineering, with 3+ years of experience in network support. You'll work in a collaborative and ethical environment while enjoying benefits like health care and tuition assistance.

Qualifications

• 3+ years of experience in enterprise network support or engineering roles.
• Strong understanding of wireless networking and RF fundamentals.
• Experience with network automation and scripting using Python and Ansible.

Responsibilities

• Provide operational support for enterprise network infrastructure.
• Implement and support network automation using tools like Python and Ansible.
• Respond to network incidents and perform root cause analysis.

Skills

Network troubleshooting

Network automation using Python

Understanding of 802.11 standards

Communication skills

Problem-solving skills

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Ansible

F5 BIG-IP

Job description

A CAREER WITH POINT72’S TECHNOLGY TEAM

As Point72 reimagines the future of investing, our Technology team is constantly improving our company’s IT infrastructure, positioning us at the forefront of a rapidly evolving technology landscape. We’re a team of experts experimenting, discovering new ways to harness the power of open‑source solutions, and embracing enterprise agile methodology. We encourage professional development to ensure you bring innovative ideas to our products while satisfying your own intellectual curiosity.

What You’ll Do

• Provide operational support for enterprise network infrastructure, including LAN, WAN, WLAN, and data center networks
• Configure, monitor, and troubleshoot routing and switching platforms
• Support and maintain firewalls, including security policies, VPNs, and software upgrades
• Administer and troubleshoot F5 BIG-IP solutions, including LTM and GTM
• Support enterprise wireless infrastructure, including access points, controllers, and authentication services
• Respond to network incidents, perform root cause analysis, and drive issue resolution in a production, high-availability environment
• Participate in a 24x7 support model, including on-call rotations as required
• Implement and support network automation using tools such as Python, Ansible, and vendor APIs
• Monitor network performance and capacity, proactively identifying and remediating issues
• Participate in network upgrades, migrations, and change management activities
• Collaborate with security, systems, and application teams to support business initiatives
• Maintain accurate network documentation, diagrams, and operational procedures

What’s Required

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
• 3+ years of experience in enterprise network support or engineering roles
• Strong understanding of wireless networking, including 802.11 standards and RF fundamentals
• Experience with network automation and scripting using Python, Ansible, and REST APIs
• Solid understanding of TCP/IP, DNS, DHCP, NAT, and network security principles
• Experience supporting production, high-availability enterprise environments
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent communication skills and ability to collaborate across teams
• Commitment to the highest ethical standards

Benefits

• Health care benefits
• Maternity, Adoption & related leave policies
• Generous paternity and family care leave policies
• Employee Assistance Program & Mental wellness programs
• Transportation support
• Tuition assistance