Company: Kiya.ai
Location: Chennai & Mumbai
Job Title: Networking Engineer
Exp: 5-10 years
Work Mode: Remote
Role Overview
The Network Engineer will be responsible for supporting, maintaining, and optimizing enterprise network infrastructure across multiple terminals and locations. The role involves participating in all phases of network-related IT projects, including network architecture, design, implementation, configuration, troubleshooting, and operational support.
The candidate should have strong hands-on experience in LAN/WAN, routing and switching, wireless networking, firewalls, VPNs, network security, and monitoring tools. The role requires close collaboration with IT teams and business stakeholders to ensure reliable, secure, and high-performing network connectivity.
Key Responsibilities
- Design, configure, implement, and maintain enterprise network infrastructure across multiple sites.
- Manage LAN/WAN, routing and switching, wireless networks, firewalls, VPNs, and network connectivity.
- Configure and troubleshoot Cisco routers, switches, VLANs, trunking, inter-VLAN routing, and routing protocols.
- Work with routing protocols such as OSPF and BGP, along with STP and other network technologies.
- Manage firewall configurations, security policies, network segmentation, secure remote access, and VPN connectivity.
- Monitor network performance, availability, and utilization using network monitoring and diagnostic tools.
- Provide Level 2 network support, troubleshoot connectivity issues, and resolve network incidents.
- Perform root cause analysis (RCA), implement corrective actions, and help prevent recurring incidents.
- Support network upgrades, deployments, configuration changes, and infrastructure improvement projects.
- Ensure network resilience, high availability, disaster recovery readiness, and adherence to network standards.
- Maintain network documentation, diagrams, configurations, procedures, and operational records.
- Collaborate with global IT teams, terminal support teams, vendors, and business stakeholders to resolve network-related issues.
- Identify opportunities for network automation, performance optimization, and operational standardization.
Required Technical Skills
- Strong knowledge of TCP/IP, IP addressing, subnetting, DNS, DHCP, NAT/PAT, and ACLs.
- Hands-on experience with Cisco enterprise routing and switching.
- Good understanding of VLANs, inter-VLAN routing, STP/RSTP, OSPF, and BGP.
- Experience supporting enterprise LAN/WAN and wireless infrastructure.
- Working knowledge of firewalls such as Palo Alto, Fortinet, or Cisco Firepower/ASA.
- Experience with IPsec/SSL VPN, network security, segmentation, and secure remote connectivity.
- Familiarity with network monitoring and troubleshooting tools such as PRTG, SolarWinds, Wireshark, or equivalent.
- Understanding of network redundancy, high availability, and disaster recovery principles.
- Knowledge of SD-WAN and Network Access Control (NAC) is desirable.
Preferred Skills
- Exposure to Python, Ansible, APIs, or other network automation technologies.
- Experience with enterprise network architecture and multi-site infrastructure.
- Knowledge of cloud networking and hybrid connectivity.
- Relevant certifications such as CCNA or CCNP.
Education
- Bachelors or Masters degree in Computer Science, Information Technology, Telecommunications, Electronics, or a related discipline.
Experience Requirements
- Minimum 5+ years of hands-on experience in network engineering within a production environment.
- Experience supporting enterprise network infrastructure, incident management, and network troubleshooting.
- Ability to work independently while collaborating effectively with cross-functional and global IT teams.
Key Competencies
- Strong analytical and troubleshooting skills.
- Effective incident management and root cause analysis.
- Clear communication and stakeholder coordination.
- Documentation and adherence to network standards.
- Ownership, accountability, and a continuous improvement mindset.