Network Engineer I

NCR Corporation; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

NCR Voyix Corporation is seeking a Network Monitoring Engineer to oversee real-time network health, promptly addressing connectivity issues and documenting incidents for senior review.

You will follow predefined procedures, collaborate across teams to resolve complex problems, and assist with network changes under supervision in a rotating 24x7 schedule.

Qualifications

• Networking fundamentals including TCP/IP and OSI model.
• Familiarity with monitoring tools and basic troubleshooting skills.
• Graduation in BE/B.Tech/BCA or higher in computer science.

Responsibilities

• Real-time monitoring of network infrastructure to detect and address connectivity issues promptly.
• Execute routine checks and predefined procedures to ensure stability and performance of the network.
• Document incidents, track resolutions, and provide detailed reports to senior team members.
• Collaborate with cross-functional teams to escalate and resolve complex network problems.
• Assist in the implementation of network changes and updates under supervision.
• Team works 24x7 on rotating shifts with a 5-day working week.

Skills

TCP/IP basics

OSI model

Network monitoring tools

Troubleshooting

Education

BE / B.Tech / BCA or higher in computer

Tools

SolarWinds

Nagios

Job description

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Responsibilities:

• Real-time monitoring of network infrastructure to detect and address connectivity issues promptly.
• Execute routine checks and predefined procedures to ensure the stability and performance of the network.
• Document incidents, track resolutions, and provide detailed reports to senior team members.
• Collaborate with cross-functional teams to **escalate** and resolve complex network problems.
• Assist in the implementation of network changes and updates under supervision.
• This job role requires candidates to monitor the network. The team works on a 24x7 basis. Team members are required to work rotational shifts and observe a 5-day working week.

Skills and Qualifications:

Technical Skills:

• Basic understanding of networking protocols, TCP/IP, and OSI model.
• Familiarity with network monitoring tools (SolarWinds, Nagios etc) and systems.
• Ability to troubleshoot basic network issues and follow predefined procedures.

Communication Skills :

• Clear and concise communication to report incidents and **escalate** problems.
• Collaborative approach when working with different teams to address network issues.

Attention to Detail :

• Keen eye for identifying anomalies and potential network issues.
• Accurate documentation of incidents and resolutions.

Problem Solving :

• Ability to analyze and resolve basic network problems independently.
• Willingness to learn and adapt to new technologies and procedures.

Qualifications :

Educational Background:

• Graduate in BE, B.Tech, BCA or higher education in computer.

Certifications (preferred but not mandatory):

• CompTIA Network+

Experience :

- 3 years of experience in network monitoring or similar role

Soft Skills :

• Strong work ethic and ability to thrive in a fast-paced environment.
• Good email communication skills.
• Willingness to participate in ongoing training and professional development.

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix's commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

NCR Voyix is a global leader in digital commerce solutions, enhancing retail and restaurant experiences through platform-led SaaS and services, headquartered in Atlanta, Georgia.

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