Network Engineer

Kyndryl Inc.; Chennai District; Remote; INR 900,000 - 1,300,000; Full time

Job summary

Kyndryl is seeking a Network Support Specialist to install, maintain, and troubleshoot complex enterprise networks. You will work in a multi-vendor environment, perform configuration changes, and apply security policies while providing high-level customer support.

You'll collaborate with project managers and service engineers to monitor performance, investigate incidents end-to-end, and document root causes. A growth mindset and strong communication are essential for success.

Qualifications

• Provides first-line monitoring, ticket triage, and troubleshooting for Cisco enterprise network infrastructure.
• 3+ years in IT, network support or service desk with ticketing and monitoring experience.
• Solid understanding of TCP/IP, DNS, DHCP, VLANs, EIGRP, BGP, NAT, ACL, and switching.
• Hands-on troubleshooting with network monitoring tools and routing/switching outputs.
• Ability to document steps, findings, and root cause clearly.

Responsibilities

• Plan and execute routine network changes and investigate outages.
• Maintain network components and monitor performance and security.
• Provide user support for network-related issues and communicate with customers and engineers.
• Follow procedures while applying analytical thinking beyond runbooks.

Skills

TCP/IP networking

LAN/WAN troubleshooting

Network monitoring

Emergency changes

Root cause analysis

Education

CCNA or equivalent certification

Tools

F5 LTM

Riverbed WAN optimization

Cisco enterprise network infrastructure

Job description

Fully Remote

Hyderabad, Telangana, India

INEMTECH PUNE - ETZ

INMANBP Bangalore (INMANBP) Manyatha

INDLFCHE CHENNAI - DLF IT PARK

IN152015 NOIDA (IN152015) ARTHA INFRATE

Full time

R-64945

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Are you a tech-savvy problem-solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go-to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Support Specialist, you'll be working in a complex, multi-vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever-changing nature of technology, you'll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network-related issues, ensuring that our customers receive the highest level of support possible.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Provides first-line monitoring, ticket triage, troubleshooting support, and assistance with approved change implementation activities for Cisco enterprise network infrastructure, helping ensure reliable connectivity, timely incident response, accurate escalation, and successful execution of routine network changes.

3 years + of IT, network support, service desk, or network operations, working with ticketing systems, monitoring platforms, and documented operational procedures experience

• Solid understanding of networking including TCP/IP, DNS, DHCP, VLANs, EIGRP, BGP, HSRP, NAT, ACL, switching protocols, F5 LTM load balancing, Riverbed WAN optimization with ability to apply this knowledge in real troubleshooting scenario

• Strong hands-on experience with troubleshooting commands and network monitoring tools, including ability to analyze outputs and identify issues across switching and routing protocols

• Hands-on experience troubleshooting network incidents with expectation to investigate issues end-to-end and determine root cause before escalation to L2/L3 engineer

• Ability to follow documented procedures while also applying analytical thinking beyond runbooks, and accurately document troubleshooting steps, findings, and root cause

• Strong communication skills with ability to clearly articulate technical findings, reasoning, and root cause, along with high attention to detail

Preferred Skills and Experience

• CCNA or equivalent networking certification

• Exposure to enterprise NOC, service desk, or infrastructure support environments

• Basic familiarity with ITIL practices and change management processes

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

We’re glad you’re here. Take a look around at the many exciting career opportunities we have available and apply today!

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At Kyndryl, we achieve progress the world depends on, with purpose. Beginning with the purpose that matters to you . Because here, you will be part of a culture designed with purpose. One that is restless, empathetic and devoted. Where we are committed to sustainable progress for our customers and supporting the communities where we work and live. All of you is what we want. And what we need. Join us, and together, we can advance the vital systems that power human progress.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.