Network Development And Retail Strategy Manager

MSX International; Navi Mumbai; On-site; INR 700,000 - 1,100,000; Full time

Job summary

MSX International is seeking a capable professional in Navi Mumbai to support dealer scouting, selection, and onboarding for automotive retail development. The role includes steering refurbishment projects from initiation to completion, coordinating with architects, vendors, and dealers to meet timelines.

You will help set up sales systems, CRM, DMS, and VOC processes, and establish SOPs with dealers while ensuring compliant reporting such as HST.

Qualifications

• Minimum 2-3 years of experience in two-wheeler/ passenger vehicle segment.
• Good English communication.
• Well versed with automobile market knowledge.

Responsibilities

• Support dealer scouting and selection – prepare and rollout new dealer communications. Screen and shortlist applicants. Support in evaluation, LOI release, build-up phase and start of operations.
• Steer project management for new/refurbishment from start to finish. Finalize layout with architects, support dealer and vendors in timelines, BOQ finalization, material ordering, IC/OCS ordering, etc.
• Conduct regular site visits, review no site work to ensure timely delivery of the project.
• Ensure setup and activation of sales systems, DMS, CRM, VOC and other IT processes. Support dealer to establish processes, systems, and operations as per standards and local market requirement.
• Develop the Sales and service Standards - SOPs and communicate the same with the dealers
• Manage HST reporting ensure dealer Buno are activated at the right time, ensure all HST records are up to date and share regular reports with the management

Skills

Good English communication

Automobile market knowledge

Two-wheeler / passenger vehicle exp.

Job description

Job Description:

Company Description

https://www.msxi.com/en/

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

Job Description

Network Strategy Planning & Retail Development

• Support dealer scouting and selection – prepare and rollout out new dealer wanted communication. Screen and short list the applicants. Support in evaluation, release of LOI, build up phase and Start of Operations
• Steer the project management for new /refurbishment from start to conclusion. Support in finalization of layout with the architects, support dealer and vendors in preparation of project timelines, BOQ finalization, material ordering, IC /OCS ordering, etc. Conduct regular site visits, review no site work ensuring a timely delivery of the project.
• Ensure set up and activation of sales systems, DMS, CRM, VOC and other IT processes. Support dealer to establish processes, systems, and operations as per standards and local market requirement.
• Develop the Sales and service Standards - SOP's and communicate the same with the dealers
• Manage HST reporting ensure dealer Buno are activated at the right time, ensure all HST records are up to date and share regular reports with the management

Performance evaluation

The performance delivered by the selected agency will be subject to evaluation based on a set of pre-defined categories. The success of the engagement will be measured against below KPIs.

Qualifications

• Minimum 2-3 years of experience in two-wheeler/ Passenger vehicle segment.
• Good English communication
• Well versed with automobile market knowledge

Additional Information

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

Requirements: