NetSuite Administrator

CACI Limited; Hyderabad; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

Budget for conferences and training courses

Family health benefits

Matched pension and health care package

Job summary

CACI Limited in Hyderabad is looking for a NetSuite Admin to join their internal support team within the Technology Department. You will maintain and enhance the NetSuite environment, providing training and support across various business units.

The ideal candidate will have extensive NetSuite administration experience, strong analytical and problem-solving skills, and the ability to effectively communicate with stakeholders. This role offers opportunities for professional development and a supportive team environment.

Qualifications

• Experience in NetSuite CRM, SRP, ERP, and CASE processes.
• Excellent written and verbal communication skills.
• Ability to document complex requirements simply.

Responsibilities

• Support and maintain NetSuite processes.
• Perform data analysis and reports.
• Provide end-user training and documentation.

Skills

NetSuite administration experience

Analytical skills

Problem-solving skills

Communication skills

Microsoft Office proficiency

Job description

Job Summary

• We are seeking a NetSuite Admin to join our internal NetSuite support team within the Technology Department. This is an opportunity to join a dynamic and people-focused team to support and maintain our NetSuite environment across a diverse company.
• CACI has invested in NetSuite as its cloud business platform of choice, covering key business processes across sales, project management, and financials, replacing the various legacy systems following multiple company acquisitions.
• In this role, you will help us support, maintain, enhance, and provide training for existing CRM, ERP, SRP, and CASE business processes. You’ll assist with onboarding and offboarding of employees and new acquisitions, responding to general enquiries covering topics such as saved searches, reports, native functionality, custom workflows, process flows and best practices whilst also providing assistance to the NetSuite consultants as a project resource.
• You will need to possess excellent communication and collaboration skills, be comfortable in delivering functional workshops, capturing and documenting basic business requirements, have a good knowledge of native process flows and provide day‑to‑day support. The role will provide plenty of opportunities to apply and develop your knowledge and experience as the business grows, whilst providing exposure to a wide range of stakeholders.
• Reporting to our Senior NetSuite Consultant in the Technology department and working alongside our team of NetSuite developers, you will work with the various business units to deliver solutions, resolve issues, and deliver ongoing training and support to embed change. The ideal candidate should be detail oriented, an out‑of‑the‑box thinker, whilst always taking a proactive approach and not being concerned to challenge the status quo.

Responsibilities

Understand, support, and maintain NetSuite (CRM, SRP, ERP and CASE) processes.

Perform data analysis, cleansing, mapping, and importing using native NetSuite and third‑party applications.

Build, maintain and optimise searches, reports, and dashboards.

Monitor the existing environment and test new releases to ensure our configurations remain operational.

Provide end‑user training, documentation, and support for NetSuite functionality and features.

Research and evaluate new NetSuite features and technologies and provide recommendations for improvement.

Raise cases with NetSuite Support when required.

Work closely with the rest of the team to deliver high‑quality solutions and services.

Communicate effectively with internal and external stakeholders to effectively manage expectations and respond to feedback.

Work proactively in identifying and resolving issues.

Skills

NetSuite administration experience, ideally within a complex deployment.

Good experience with custom NetSuite elements (fields, lists, records, forms and workflows).

Be able to effectively use Sandbox environments for development, testing, and training.

Excellent working knowledge of ERP and SRP processes.

Great analytical, problem‑solving, and troubleshooting skills.

Strong written, verbal and presentation skills.

Strong use of Microsoft Office (Word, Excel, PowerPoint).

Ability to document complex requirements simply.

Ability to work collaboratively across a diverse business.

NetSuite certifications are beneficial but not essential.
Experience with other software or ERP’s is also beneficial but not essential.

More about the Opportunity

• Learning: Budget for conferences, training courses and other materials
• Health Benefits: Family plan with 4 children and parents covered
• Future You: Matched pension and health care package

We understand the importance of getting to know your colleagues. Company meetings are held every quarter, and a training/work brief weekend is held once a year, amongst many other social events.

Equal Opportunity Statement

CACI is an equal opportunities employer. Therefore, we embrace diversity and are committed to a working environment where no one will be treated less favourably on the grounds of their sex, race, disability, sexual orientation, religion, belief or age. We have a Diversity & Inclusion Steering Group and we always welcome new people with fresh perspectives from any background to join the group. An inclusive and equitable environment enables us to draw on expertise and unique experiences and bring out the best in each other. We champion diversity, inclusion and wellbeing and we are supportive of Veterans and people from a military background. We believe that by embracing diverse experiences and backgrounds, we can collaborate to create better outcomes for our people, our customers and our society.