National Key Account Manager Insurance

Medanta; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Medanta in Gurgaon seeks a National Key Account Manager for Insurance to lead payer partnerships, empanelment of TPAs and insurers, and expand payer networks across Medanta hospitals. The role focuses on commercial negotiations, tariffs, and improving realizations within a national footprint.

The candidate will manage relationships with Insurance Companies, TPAs, and Aggregators, drive renewals, and ensure regulatory compliance while collaborating with internal teams for smooth claims and

Qualifications

• Extensive experience in insurance / TPA provider networks.
• Proven track record in negotiations with large hospital chains.
• Deep understanding of payer ecosystems, claims processes, and pricing models.

Responsibilities

• Manage national-level relationships with Insurance Companies, TPAs, and Aggregators
• Drive empanelment of new TPAs and insurance partners across Medanta hospitals
• Lead renewals of existing agreements, ensuring continuity and improved commercial terms
• Expand partnerships by onboarding Medanta units onto payer networks
• Own commercial negotiations, including tariffs, pricing structures, and contract terms
• Improve realizations and overall profitability across payer accounts
• Work with internal teams to resolve claims, billing, and operational escalations
• Build strong relationships with key stakeholders including network teams
• Ensure compliance with payer policies, documentation standards, and regulatory requirements

Skills

Negotiation and commercial structuring

Relationship management and influence

Financial acumen (tariffs, realiz ➜

Problem-solving (claims & operations)

Execution & ownership mindset

Job description

Over the past 16 years, Medanta has created an unrivalled impact in delivering world class multi-specialty care for patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), and at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services. We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system. As we continue to scale and grow into new geographies, explore innovative methods of healthcare delivery, we are looking to hire exceptional talent to achieve our vision and grow in the process to achieve their professional aspiration.

Job Title: National Key Account Manager InsuranceLocation: GurgaonReporting to: Chief Marketing & Growth OfficerRole Mandate: Lead Medantas engagement with Insurance Companies, TPAs, and Healthcare Aggregators, driving payer partnerships, network expansion, and strong commercial outcomes.

Key Responsibilities

• Manage national-level relationships with Insurance Companies, TPAs, and Aggregators
• Drive empanelment of new TPAs and insurance partners across Medanta hospitals
• Lead renewals of existing agreements, ensuring continuity and improved commercial terms
• Expand existing partnerships by onboarding additional Medanta units onto payer networks
• Own commercial negotiations, including tariffs, pricing structures, and contract terms
• Improve realizations and overall profitability across payer accounts
• Work closely with internal teams to resolve claims, billing, and operational escalations
• Build strong relationships with key stakeholders including network teams
• Ensure compliance with payer policies, documentation standards, and regulatory requirements

KPIs

• Revenue from Insurance & TPA channels
• Number of new empanelments (TPAs / Insurers / Aggregators)
• In time renewal
• Improvement in tariffs and realizations
• Outstanding receivables and collection efficiency

Ideal Candidate Profile

• 915 years of experience in insurance companies / TPAs as network management / provider networkProven track record in negotiations with large hospital chainsDeep understanding of payer ecosystems, claims processes, and pricing modelsStrong network in insurance companies / TPA eco system will be an added advantage.

Key Skills

• Negotiation and commercial structuringRelationship management and stakeholder influenceFinancial acumen including tariffs, realizations, and collectionsProblem-solving across claims and operationsStrong execution focus and ownership mindset .