NAM & MEA ELCM Team Lead - HR Ops

Hitachi Automotive Systems Americas, Inc.; Bengaluru; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Hitachi Energy Technology Services Private Limited is seeking a Team Lead - HR Operations to guide the Global HR Services team and oversee end‑to‑end Employee Lifecycle Management for NAM and MEA regions. You will drive service excellence, partner with HR and payroll, and elevate data quality and process efficiency across geographies.

Ideal candidates bring 7–8 years in HR Operations, strong Workday expertise, and a proven ability to lead high‑performing teams in a global, 24/7 environment.

Qualifications

• Bachelor’s or Master’s degree in Human Resources, Business Administration, or related field.
• 7–8 years of HR Operations experience with Employee Lifecycle Management and master data management.
• 4–5 years leading and developing teams in shared services or HR operations.
• Proven track record of process improvement and cross‑functional projects.
• Strong analytical and communication skills in English.

Responsibilities

• Lead end‑to‑end Employee Lifecycle Management across NAM and MEA.
• Drive service excellence, meet SLAs and KPIs, and manage HR service specialists.
• Partner with HRBPs, Payroll, managers, and global teams for seamless collaboration.
• Drive automation, standardization, and continuous improvement of HR processes.
• Ensure data governance, compliance, and audit readiness across lifecycle and master data.

Skills

HR Operations

Workday

Hire‑to‑Retire

Data governance

Stakeholder management

Education

Bachelor’s or Master’s in HR/Business

Tools

Workday HR modules

Job description

Location: Bengaluru, Karnataka, India Job ID: R0132551 Date Posted: 2026-06-18 Company Name: HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Profession (Job Category): Human Resources Job Schedule: Full time Remote: No Job Description: The Opportunity At Hitachi Energy, we are looking for a dynamic Team Lead - HR Operations to join our Global HR Services organization and lead Employee Lifecycle Management (ELCM) operations across North America and the Middle East & Africa regions. This role is critical in ensuring seamless delivery of HR operational services while driving excellence in employee experience, data quality, compliance, and process efficiency. As a people leader, you will manage a team of HR Service Specialists and play a key role in delivering high‑quality HR support throughout the employee lifecycle, from hire to retire. You will leverage your expertise in Workday and HR operations to ensure accurate processing of employee transactions, effective stakeholder management, and continuous improvement across global processes. This is an exciting opportunity to influence HR transformation initiatives, optimize service delivery models, and drive standardization and automation across a global organization. You will work closely with HR Business Partners, Payroll, managers, employees, and global HR teams to deliver a consistent and exceptional service experience while maintaining strong governance and compliance standards. In this role, you will contribute to operational excellence by implementing best practices, enhancing Workday capabilities, and supporting organizational growth through scalable and efficient HR processes. You will also play a critical role in building team capability, fostering a high‑performance culture, and ensuring continuous development of your team members. The position operates on a night shift schedule, supporting global stakeholders and enabling round‑the‑clock service delivery across multiple regions. If you are passionate about leading teams, driving transformation, leveraging HR technology, and creating meaningful impact in a global environment, this role offers an excellent opportunity to advance your career while contributing to the success of Hitachi Energy.

How You’ll Make an Impact

Lead end‑to‑end Employee Lifecycle Management (ELCM) operations across NAM and MEA, ensuring accurate and timely HR service delivery. Drive service excellence by consistently meeting SLAs, KPIs, quality standards, and employee experience objectives. Lead, coach, and develop a high‑performing team of HR Service Specialists, fostering accountability, engagement, and continuous learning. Partner with HRBPs, Payroll, managers, and global HR teams to ensure seamless collaboration and resolution of complex HR matters. Manage critical escalations and drive root‑cause analysis to deliver sustainable solutions and process improvements. Optimize HR processes through automation, standardization, and continuous improvement initiatives to enhance efficiency and scalability. Ensure data accuracy, governance, compliance, and audit readiness across employee lifecycle and master data management processes. Drive adoption, governance, and optimization of Workday HR modules, workflows, reporting, and analytics. Lead transformation projects, digital initiatives, and system enhancements that strengthen HR operational maturity and service delivery. Promote a culture of integrity, safety, compliance, and operational excellence aligned with Hitachi Energy values.

Your Background

Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field. 7 to 8 years of experience in HR Operations with strong expertise in Employee Lifecycle Management and HR master data management. Deep knowledge of Workday HR modules and Hire‑to‑Retire processes. 4 to 5 years of experience leading and developing high‑performing teams in a shared services or HR operations environment. Proven track record of driving process improvement, transformation initiatives, and cross‑functional projects. Strong analytical, stakeholder management, and problem‑solving skills with a focus on operational excellence. Excellent written and verbal communication skills in English. Lean, Six Sigma, or continuous improvement certification is preferred.

More About Us

At Hitachi Energy, we are advancing a sustainable energy future for all. Join a global team that values innovation, collaboration, integrity, and continuous learning while empowering employees to make a meaningful impact on the energy transition. We offer opportunities for professional growth, global exposure, and participation in transformative HR initiatives that shape the future of our organization.

Work Model: On‑site Shift Timing: 5:30 PM – 2:30 AM

Hitachi Energy is committed to diversity and inclusion. We welcome applications from qualified individuals and are dedicated to creating an environment where everyone can thrive. Demonstrates effective use of AI and digital tools to enhance problem‑solving, decision‑making, and productivity, while applying sound judgment, ensuring accuracy and compliance, and maintaining accountability for outcomes.

Accessibility and reasonable accommodation

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Use of Al and automated tools in recruitment

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al‑supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision‑making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.

Background Screening and Security Checks

As part of the hiring process, Hitachi Energy conducts pre‑employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws. For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security‑sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position. The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.

Hitachi brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

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