MS Specialist Radio

Nokia; Thiruporur; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Flexible and hybrid working

Medical insurance for you and family

Maternity/Paternity leave

Career growth and mobility

Continuous learning

Job summary

Nokia is seeking an experienced RAN MS Specialist in India to support 4G/5G networks. You will work across Nokia and partner technologies, handling outages and fault management with cross-functional teams.

You will coordinate with OEM/vendor teams, perform proactive maintenance, and contribute to knowledge sharing. Strong communication and multi-vendor RAN experience are essential.

Qualifications

• Bachelor's or master's degree in a related field.
• 5–6 years of hands-on Field Operations Support.
• Knowledge of Active & Passive equipment at Cell Sites.
• Strong English communication for stakeholder engagement.
• Good governance skills.

Responsibilities

• Be involved in daily shift operations to handle network outages and maintain uptime.
• Trouble ticket handling and end-to-end fault troubleshooting until resolution.
• Meet customer/network KPIs/SLAs/OLAs.
• Level 2 fault/configuration management in 4G/5G.
• Remote troubleshooting, fault localization and resolution.
• Coordinate with Ops/Field/Customer to fix network issues.
• Implement configuration/optimization/fault fixes as required.
• Build knowledge articles and contribute to problem management.

Skills

GSM/WCDMA/LTE/5G architecture

NOC operations

EMS/NMS Nokia NetAct/Ericsson ENM

Communication skills

Education

Bachelor's or Master's degree in related field

ITIL certification

CCNA certification

Tools

Nokia NetAct

Ericsson ENM

Samsung LSM

Huawei U2000/M5000

Job description

• Technology Savvy - GSM / WCDMA / LTE / 5G Architecture
• Hands on experience in Telecom Network Management - especially in cross-functional areas of FM / CM / PM / SW upgrade (Preferably from NOC operations)
• Hands on with EMS/NMS - Nokia NetAct / Ericsson ENM / Samsung LSM / NM / Huawei U2000/M5000
• ITIL and/or CCNA Certifications

Job Description

As a RAN MS Specialist you should have

• Good Communication skills (both verbal & written)
• Technology Savvy - GSM / WCDMA / LTE / 5G Architecture
• Hands on experience in Telecom Network Management - especially in cross-functional areas of FM / CM / PM / SW upgrade (Preferably from NOC operations)
• RAN Multivendor expertise (4G/5G - Nokia & Ericsson, 4G-Huawei)
• Hands on with EMS/NMS - Nokia NetAct / Ericsson ENM / Samsung LSM / NM / Huawei U2000/M5000
• ITIL and/or CCNA Certifications

How You Will Contribute And What You Will Learn

• Be involved in daily Shift operations to handle network outage & maintain network uptime.
• Be responsible for trouble ticket handling and end-to-end fault troubleshooting and corrective maintenance until resolution.
• Responsible to meet customer/network specific performance metrics (KPI/SLA/OLA).
• Fault Management/Configuration Management Level 2 support in 4G/5G
• Remote Troubleshooting, Fault Localization and Remote Resolution.
• Coordinate with Internal/External Teams - Ops/Field/Customer to address & fix Network issues/outages.
• Implement Configuration/Optimization/Fault-fixing changes as & when required.
• Rehoming / Recommissioning / Hardware / software parameter changes.
• Extend support to others as required to troubleshoot/fix complex network issues
• Responsible in building Knowledge articles/ Knowledge Base
• Analyse occurred alarms / repeated outages and contribute towards Problem management & Continuous improvement
• Coordinate with OEM/Vendor team for Level 3 support during major outages/RCA discussions.
• Perform preventive/planned proactive maintenance activities thereby to reduce outages and improve RNA & MTTR.
• Strictly adhere to set procedures & processes (GDC/Customer) as applicable.

Key Skills And Experience

Must-Have:

• Require bachelor's or master's degree or related field.
• Typically, a minimum 5 to 6 years of hands-on Field Operations Support
• Knowledge of Active & Passive equipment at Cell Sites
• Excellent communication skills in English for effective stakeholder engagement
• Good Governance skills

Nice-To-Have:

• Familiarity with Nokia, Huawei and Ericsson BTS & Ceragon RAN Equipment
• Ability to lead team initiatives and foster collaboration
• Experience in troubleshooting and fault rectification in RAN Network
• Comfortable presenting ideas and solutions to all organizational levels.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we're advancing connectivity to secure a brighter world.

Learn more about life at Nokia.

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.

About The Team

Some of our benefits in India:

• Flexible and hybrid working arrangements to support work-life balance
• Health and well-being support - medical insurance for you and your family, health check-ups, life and accident insurance, well-being programs, and employee resource groups
• A minimum of 90 days of Maternity and Paternity Leave based on eligibility
• Personal Support Service 24/7 - a confidential support channel open to all Nokia employees and their families in challenging situations
• Career growth & mobility - technical career paths, job rotations, international assignments, and relocation support
• Continuous learning - technical certifications, mentoring programs, coaching, and digital learning platforms
• Opportunities to innovate and contribute through Nokia's research and development environment
• Recognition programs that celebrate outstanding contributions
• Workplace support - ergonomic working support and mobile device programs based on eligibility