MS - IT Infra/Cloud - Senior Associate- ITAM- operate

PwC; Bengaluru; On-site; INR 900,000 - 1,300,000; Full time

Job summary

PwC Acceleration Center India in Bengaluru seeks a Senior Associate to support IT asset management and cloud operations within Infrastructure and Cloud Operations. You will work across client engagements, analyze data, mentor juniors, and uphold technical standards to deliver high-quality services.

You’ll use tools like Dynatrace, Splunk, and cloud platforms (Azure, AWS, GCP) to drive optimization and governance, while collaborating with global teams to shape outcomes for diverse clients.

Qualifications

• Bachelor’s degree required.
• Minimum 2 years of experience in cloud/IT operations.
• Proficiency in English (oral and written).

Responsibilities

• Managing cloud operations workstreams and client delivery across infrastructure environments.
• Analyzing incident patterns and operational data to identify improvements.
• Administering and troubleshooting Azure, AWS, and Google Cloud Platform.
• Monitoring infrastructure using Dynatrace APM, Splunk, and Performance Monitor.
• Supporting cloud compliance, service management, and governance activities.
• Applying FinOps concepts to track cloud usage and costs.
• Developing technical recommendations for migration and optimization.
• Coordinating issue resolution and status updates for client deliverables.
• Reviewing junior team work and guiding technical approaches.

Skills

Cloud operations

IT asset management

Azure

AWS

GCP

Splunk

Dynatrace

Mentoring

Education

Bachelor's degree

Tools

Dynatrace APM

Splunk

Performance Monitor

Job description

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands‑on learning, cutting‑edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Senior Associate you will support IT asset management and cloud operations work within our Technology Consulting practice, helping manage assigned workstreams and deliver client service activities across infrastructure operations. As a Senior Associate you will analyze complex issues, use critical thinking to interpret operational data, and build meaningful client connections while mentoring junior team members and maintaining professional and technical standards. In this role at PwC Acceleration Center India, you will contribute to ITAM operating activities within Infrastructure and Cloud Operations, using technology tools and methods to support service delivery, respond to changing priorities, and develop your personal brand and technical skills.

Responsibilities

• Managing cloud operations workstreams and supporting client service delivery across infrastructure environments
• Analyzing incident patterns, service trends, and operational data to identify recurring issues and improvement opportunities
• Administering and troubleshooting cloud platforms such as Microsoft Azure, Amazon Web Services, and Google Cloud Platform
• Monitoring infrastructure performance using tools such as Dynatrace APM, Splunk, and Performance Monitor
• Supporting cloud compliance, service management, and infrastructure governance activities across assigned engagements
• Applying FinOps operating model concepts to track cloud usage, costs, and optimization opportunities
• Developing technical recommendations for cloud migration, cloud engineering, and infrastructure optimization efforts
• Coordinating issue resolution, escalation activities, and status updates for assigned client deliverables
• Reviewing the work of junior team members and providing guidance on task execution and technical approach

What You Must Have

• At least a Bachelor’s degree
• At least 2 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Demonstrating cloud operations experience across managed services environments
• Applying IT asset management knowledge within infrastructure support
• Utilizing AWS, Azure, or Google Cloud Platform administration skills
• Interpreting cloud performance data using Splunk or Dynatrace
• Collaborating across technical teams to resolve infrastructure issues
• Mentoring junior team members through complex workstreams

Travel Requirements

Not Specified

Job Posting End Date

October 31, 2026