MS - IT Infra/Cloud - Associate(Analyst) - ITAM- operate

PwC Acceleration Center India; Bengaluru; Presencial; INR 500.000 - 700.000; Jornada completa

Descripción de la vacante

PwC Acceleration Center India is hiring an IT Infrastructure and Cloud Associate in Bengaluru. You will contribute to cloud operations and IT asset management, supporting service delivery across PwC's Cloud Engineering and Data & Analytics practice.

You will learn, assist with project tasks, and build confidence in a fast-paced environment while growing technical skills and understanding of how infrastructure services connect to business needs.

Formación

• Bachelor's degree or higher.
• 1 year of experience.
• English proficiency (spoken and written).

Responsabilidades

• Support cloud and infrastructure operations across managed service environments.
• Monitor cloud platforms, system alerts, and service health with monitoring tools.
• Troubleshoot cloud issues and perform incident triage to restore service functionality.
• Assist with cloud administration across AWS, Azure, GCP, and Oracle Cloud.
• Track infrastructure performance, availability, and trends for improvement.
• Contribute to cloud compliance by documenting checks and procedures.
• Support day-to-day cloud operations and issue resolution.
• Apply FinOps concepts to monitor cloud usage and cost visibility.

Conocimientos

Cloud platforms

Monitoring tooling

Incident management

IT asset management

Educación

Bachelor's degree

Herramientas

Splunk

Dynatrace

Performance Monitor

Azure

AWS

GCP

Descripción del empleo

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You'll work at the heart of global teams across Advisory, Assurance, Tax and Business Services-solving real client challenges through connected collaboration. We'll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference-every day.

As an IT Infrastructure and Cloud Associate you will contribute to cloud operations and IT asset management activities that support service delivery within our Cloud Engineering, Data & Analytics practice. As an Associate you will focus on learning, supporting project tasks, and building confidence through adaptable, reliable work in a fast-paced environment while developing your technical skills and understanding of how infrastructure services connect to business needs. In this role at PwC, you will support day-to-day operating activities, help track and maintain IT assets, respond to assigned requests, and collaborate across managed services functions to deliver accurate work and grow your experience in cloud operations.

Responsibilities

• Supporting cloud and infrastructure operations activities across managed service environments
• Monitoring cloud platforms, system alerts, and service health using tools such as Splunk, Dynatrace APM, and Performance Monitor
• Troubleshooting cloud computing issues and performing incident triage to help restore service functionality
• Assisting with cloud administration tasks across Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Platform Services
• Tracking infrastructure performance, service availability, and operational trends to identify areas for improvement
• Contributing to cloud compliance activities by documenting operational checks and reviewing service delivery procedures
• Using digital tooling and technology administration skills to support day-to-day cloud operations and issue resolution
• Applying Apptio and FinOps operating model concepts to monitor cloud usage and support cost visibility

What You Must Have

• At least a Bachelor's degree
• At least 1 years of experience
• Oral and written proficiency in English required

What Sets You Apart

• Learning cloud infrastructure and IT asset management operations
• Supporting cloud service delivery, troubleshooting, and client support tasks
• Applying cloud platforms such as AWS, Azure, or Google Cloud Platform
• Using monitoring tools like Splunk, Dynatrace APM, or Performance Monitor
• Demonstrating technical consultation, communication, teamwork, and intellectual curiosity