MS Dynamic CRM Technical Consultant (PAN India Big4)

AvenuesHR Consulting; Bengaluru; Hybrid; INR 1,000,000 - 2,000,000; Full time

Job summary

A consulting firm is seeking a Senior Consultant proficient in Microsoft Dynamics 365 CRM and Power Platform. The role involves collaborating with clients to design and implement tailored solutions. You will work in a hybrid environment and require 6–9 years of experience in relevant domains. Strong problem-solving skills and teamwork are essential. Interested candidates can send their CVs to the provided email.

Qualifications

• Strong hands-on experience in Dynamics 365 CRM customization.
• Expertise in Power Apps and Power Automate.
• Experience working in Agile environments.

Responsibilities

• Collaborate with business analysts to understand requirements.
• Design Dynamics 365 CRM solutions and customizations.
• Build and customize Power Platform solutions.
• Develop data integrations and automation processes.
• Create and deploy Power Automate flows.
• Design Power BI reports and dashboards.

Skills

Dynamics 365 CRM customization

Power Apps (Canvas & Model-Driven)

Power Automate

Agile environments

Azure DevOps

Problem-solving

Excellent communication

Microsoft certifications

Education

B.Tech / M.Tech or equivalent

Job description

Overview

Job Title: MS Dynamics 365 CRM & Power Platform – Senior Consultant

Experience: 6–9 Years (overall range 3–10 Years can be considered)

Location: Pan India

Work Model: Hybrid

Notice Period: Immediate to 45 Days

Role Summary

As a Senior Consultant in the Customer Technology team, you will build and nurture strong relationships with clients and internal teams, consistently striving to exceed client expectations. You will be responsible for designing, developing, and implementing Microsoft Dynamics 365 CRM and Power Platform solutions that enable customer engagement, automation, and digital transformation.

This role plays a critical part in delivering innovative, scalable, and high-quality solutions while contributing to overall engagement success.

Key Responsibilities

• Collaborate closely with business analysts, architects, and team leads to understand business requirements and translate them into technical solutions
• Design and develop Dynamics 365 CRM solutions including customizations, configurations, workflows, plugins, and custom connectors
• Build and customize Power Platform solutions including Power Apps (Canvas & Model-Driven) and Power Automate flows
• Develop and integrate business logic, data integrations, and automation processes to optimize customer engagement and business workflows
• Create, test, and deploy Power Automate flows to improve operational efficiency
• Design and customize Power BI reports and dashboards to support data-driven decision-making
• Ensure adherence to coding standards, best practices, and governance guidelines
• Participate across the full software development lifecycle including requirement analysis, design, development, testing, deployment, and support
• Stay current with the latest Dynamics 365 and Power Platform features and recommend innovative improvements

Required Skills

• Strong hands-on experience in Dynamics 365 CRM customization (Plugins, Actions, Configurations)
• Expertise in Power Apps (Canvas & Model-Driven) and Power Automate
• Experience working in Agile environments, preferably using Azure DevOps and version control tools
• Strong problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• Microsoft certifications in Dynamics 365 and Power Platform

Good to Have

• Exposure to Azure services and cloud-based architectures
• Knowledge of data modeling, system architecture, and integration patterns
• Hands-on experience with Custom Pages, Power BI, Power Virtual Agents, Azure Data Factory (ADF)

Qualifications

• B.Tech / M.Tech or equivalent professional experience
• Proven experience (6–9 years) delivering solutions using Microsoft Dynamics 365 CRM and Power Platform

Senior Consultants are expected to demonstrate

• Integrity-driven leadership and inclusive collaboration
• Strong stakeholder influencing and client relationship skills
• Agile mindset with focus on quality delivery and risk management
• Strategic thinking and structured problem-solving ability
• Commercial awareness and value-driven execution
• Effective engagement management and delivery excellence
• Empathy, adaptability, and commitment to inclusive team environments

Location & Way of Working

Work Model: Hybrid (aligned to domain and engagement needs)

📩 Interested candidates can share their CVs at:

[e-mail]