MS Dynamic CRM Lead | Brillio | Remote | 6 to 9 years

PradeepIT Consulting Services Pvt Ltd; India; Remote; INR 1,000,000 - 1,500,000; Full time

Job summary

A consulting firm is seeking an experienced MS Dynamic CRM Lead to design and customize solutions on Microsoft Dynamics 365. The role involves utilizing Power Apps for user-friendly applications and integrating CRM systems with external platforms. Candidates should have 6-9 years of experience and solid skills in Microsoft Dynamics 365 and Power Platform.

Qualifications

• 6-9 years of experience in CRM solutions.
• Expertise in Microsoft Dynamics 365 and Power Platform.
• Experience with system integration and API management.

Responsibilities

• Design, develop, and customize CRM solutions on Microsoft Dynamics 365.
• Utilize Power Apps for tailored applications to enhance user experience.
• Integrate CRM systems with external platforms using APIs and custom connectors.

Skills

Microsoft Dynamics 365

Power Platform (PowerApps, Power Automate, Power Portals)

Power BI

Tools

API Management Tools

Middleware

Job description

Overview

MS Dynamic CRM Lead | Brillio | Remote | 6 to 9 years

Responsibilities

• CRM Development and Customization: Design, develop, and customize CRM solutions on Microsoft Dynamics 365, focusing on improving customer relationship processes and functionality.
• Utilize Power Apps to build tailored applications for CRM users, ensuring a seamless user experience and aligning with business processes.
• Power Platform Expertise: PowerApps, Power Automate Flows and Power Portals, Power BI (Any).
• System Integration: Integrate CRM systems with external platforms (ERP systems, marketing tools, third-party services, etc.) using custom connectors, APIs, and data flows.
• Collaborate with the integration team to ensure smooth data synchronization between CRM and other enterprise systems.
• Work with middleware and API management tools to facilitate integration with various data sources and platforms.
• Primary-CRM Integration; Power Apps Integration with third party services; Azure, SharePoint.
• Secondary: Canvas App (Good to have).

Qualifications

• Experience: 6-9 years.
• Skills: Microsoft Dynamics 365, Power Platform (PowerApps, Power Automate, Power Portals), Power BI.
• Experience with system integration and middleware/tools for API management.