Moveworks AI Developer

Johnson Controls, Inc.; Pune District; Híbrido; INR 1.500.000 - 2.100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Johnson Controls in Pune, India seeks Moveworks AI Agent Developer to configure and enhance AI-driven HR solutions within HR Technology.

You will work on integrations with ServiceNow and Workday, and partner with global HR teams to deliver scalable, standards-aligned solutions in a hybrid work model. Strong emphasis on hands-on configuration and troubleshooting AI assistants.

Formación

• Bachelor's degree or equivalent practical experience.
• 5+ years of relevant technical experience.
• Experience supporting or configuring enterprise SaaS platforms.
• Basic experience working with integrations and APIs.
• Experience supporting AI assistants, chatbots, or similar automation platforms.

Responsabilidades

• Hands-on configuration and enhancement of the Moveworks AI Assistant / Chatbot.
• Partner with ServiceNow and Workday teams to support integrations.
• Analyze chatbot interaction data and update AI Assistant skills.
• Configure Moveworks paths and conversations per requirements.
• Enable and support Moveworks plugins and platform features.
• Coordinate with Moveworks support on technical issues.
• Support delivery from concept through deployment with testing coordination.
• Stay updated on Moveworks updates and best practices.
• Document configurations and system changes.
• Provide technical support to HR stakeholders and end-user guidance.
• Assist with unit testing and system/integration testing.

Conocimientos

SaaS platforms

API integrations

AI Chatbots

HR processes

Analytical thinking

Educación

Bachelor's degree

Herramientas

Moveworks

ServiceNow

Workday

Descripción del empleo

Work Mode: Hybrid

Job Location: Pune, MH

The Moveworks AI Agent Developer is responsible for configuring, enhancing, and supporting AI-driven HR solutions to enable various Human Resources–centric processes. Within the HR Technology team, the AI Agent Developer will partner with the ServiceNow HR Technology Leader and Digital Content/AI Product Manager to support requirements gathering, configure Moveworks, assist with integrations to other HR applications, and deliver solutions aligned with JCI standards.

This role will primarily focus on hands-on configuration and development of enhancements , supporting integrations with other applications (ServiceNow and Workday), and troubleshooting issues related to the Artificial Intelligence (AI) Assistant (Moveworks). This position is a hybrid role based in Pune, India , combining in-office and remote work, and collaborates closely with global HR technology teams.

How you will do it

• Hands-on configuration and enhancement of the Moveworks AI Assistant / Chatbot
• Partner with ServiceNow and Workday technical teams to support and maintain integrations
• Analyze chatbot interaction data and assist in updating AI Assistant skills
• Configure Moveworks paths and conversations based on defined requirements
• Enable and support Moveworks plugins and platform features
• Partner with Moveworks support on technical issues and platform-related questions
• Support enhancement delivery from concept through deployment, Including Coordination of testing as necessary.
• Stay informed about Moveworks updates, new features, and best practices
• Document technical configurations, system changes, and enhancement activities
• Provide technical support to HR stakeholders and assist with end-user guidance as needed
• Assist with unit testing and participate in system and integration testing to ensure solution stability

What you will need

Required

• Bachelor’s degree or equivalent practical experience
• 5 years of relevant technical experience
• Experience supporting or configuring enterprise SaaS platforms
• Basic experience working with integrations and APIs
• Experience supporting AI Assistants, chatbots, or similar automation platforms
• Strong analytical and problem-solving skills
• Basic understanding of HR processes and workflows (e.g., onboarding, offboarding, employee self-service)
• Ability to work collaboratively with global teams in a structured environment
• Willingness to work in a hybrid model based in Pune, India

Preferred

• Experience configuring chatbot conversations, skills, or workflows (Moveworks or similar platforms)
• Exposure to ServiceNow and/or Workday integrations
• Ability to manage multiple tasks and follow defined development standards
• Strong documentation skills and attention to detail
• Interest in building deeper expertise in HR technology and AI-driven solutions