Mobile Device Management Engineer

NTT DATA, Inc.; Bengaluru; Hybrid; INR 4,000,000 - 7,000,000; Full time

Job summary

NTT DATA is seeking a Senior Omnissa Workspace ONE – Mobile Device Management (MDM) Engineer to join our team in Bangalore, Karnataka, India. The role focuses on design, deployment, and management of Workspace ONE UEM for enterprise environments, with emphasis on security, automation, and global support coverage.

The candidate will lead architecture, oversee MDM lifecycle, perform upgrades, and collaborate with security and infrastructure teams to ensure high availability and compliance across

Qualifications

• 10+ years of experience in Mobile Device Management / UEM.
• Strong hands‑on expertise with Omnissa Workspace ONE
• Deep knowledge of UEM architecture and design
• Strong experience in PowerShell scripting
• Solid understanding of Windows Server administration
• Proven experience in patching, upgrades, and maintenance of UEM platforms
• Experience supporting large enterprise environments
• Strong troubleshooting and root‑cause analysis skills
• Ability to work independently and lead technical initiatives

Responsibilities

• Design, implement, and manage Omnissa Workspace ONE UEM solutions for enterprise environments
• Lead architecture, design, and optimization of UEM platforms
• Manage MDM lifecycle including onboarding, configuration, and decommissioning
• Perform UEM upgrades, patching, and version maintenance
• Troubleshoot Workspace ONE issues across device, app, and backend layers
• Handle OS patching, security baselines, and endpoint management
• Integrate Workspace ONE with AD, Azure AD, and identity providers
• Provide L3/L4 support for UEM and MDM issues
• Participate in incident, problem, and change management processes

Skills

Workspace ONE

PowerShell scripting

Windows Server

UEM architecture

MDM / UEM

Troubleshooting

Leadership

Automation

Security & compliance

Incident management

Tools

Active Directory

Azure AD

IIS

Databases

Load balancers

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Mobile Device Management Engineer to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Job Title

Senior Omnissa Workspace ONE – Mobile Device Management (MDM) Engineer

Experience

10+ Years in Mobile Device Management / Unified Endpoint Management

Location & Shift

Location Flexible / As per business requirement
Shift Flexible shifts (including global support coverage)

Key Responsibilities

• Workspace ONE & UEM Design, implement, and manage Omnissa Workspace ONE UEM solutions for enterprise-scale environments
• Lead architecture, design, and optimization of UEM platforms
• Manage MDM lifecycle including onboarding, configuration, compliance, and decommissioning
• Perform UEM platform upgrades, patching, and version maintenance
• Troubleshoot complex Workspace ONE issues across device, app, and backend layers
• Endpoint & OS Management
• Manage Windows Desktop & Mobile devices using Workspace ONE
• Handle OS patching, feature updates, and security baselines
• Integrate Workspace ONE with Active Directory, Azure AD, and identity providers
• Windows Server & Infrastructure
• Administer and support Windows Server environments supporting UEM components
• Manage certificates, IIS, databases, load balancers, and backend services
• Ensure high availability, scalability, and disaster recovery readiness
• Automation & Scripting
• Develop and maintain PowerShell scripts for automation, reporting, remediation, and deployments
• Automate repetitive operational tasks to improve efficiency and reliability
• Security & Compliance
• Implement security policies, compliance profiles, and conditional access
• Ensure endpoints meet enterprise security and audit requirements
• Support vulnerability remediation and security hardening initiatives
• Operations & Support
• Provide L3/L4 support for UEM and MDM-related issues
• Participate in incident, problem, and change management processes
• Work in flexible shifts to support global users and critical upgrades
• Collaborate with security, infrastructure, and application teams

Required Skills & Qualifications

• 10+ years of experience in Mobile Device Management / UEM
• Strong hands‑on expertise with Omnissa Workspace ONE
• Deep knowledge of UEM architecture and design
• Strong experience in PowerShell scripting
• Solid understanding of Windows Server administration
• Proven experience in patching, upgrades, and maintenance of UEM platforms
• Experience supporting large enterprise environments
• Strong troubleshooting and root‑cause analysis skills
• Ability to work independently and lead technical initiatives

Good to Have (Preferred)

• Experience with macOS, iOS, Android management
• Knowledge of Intune, Jamf, SCCM, or other UEM/MDM tools
• VMware / Omnissa certifications
• Experience with Zero Trust and modern endpoint security models

Soft Skills

Strong communication and documentation skills, Ability to work in cross‑functional global teams, Proactive, detail‑oriented, and customer‑focused mindset

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity & Accessibility

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