MIS-Team Leader

Datamark Bpo Service; Thane; On-site; INR 600,000 - 900,000; Full time

Job summary

Datamark Bpo Service in Thane is seeking a detail-oriented MIS Team Leader to manage and analyze business data, create dashboards, and deliver timely reports for management. The ideal candidate has 2–6 years in MIS reporting or data analytics, with advanced Excel, Power BI Tableau skills, and strong stakeholder communication.

The role involves handling large datasets, generating dashboards, tracking KPIs, and supporting decision-making with data-driven insights. Rotational shifts may apply.

Qualifications

• Graduate with relevant degree and 2–6 years MIS experience.
• Advanced Excel, MIS, or data analytics certifications preferred.
• Strong analytical, data visualization, and reporting skills.

Responsibilities

• Prepare and maintain daily, weekly, and monthly MIS reports.
• Generate operational, recruitment, attendance, productivity, and performance reports.
• Collect, validate, and analyze data from multiple sources.
• Create and maintain dashboards using Excel and BI tools.
• Monitor data accuracy and ensure timely reporting.
• Automate repetitive reporting processes where possible.
• Coordinate with departments to consolidate information.
• Identify process improvement opportunities via data analysis.

Skills

Microsoft Excel

PowerPoint

MS Office Suite

Power BI

Tableau

Data analysis

Stakeholder management

Attention to detail

Communication

Education

Graduate degree

Advanced Excel / MIS / Data Analytics / Power BI certification

Tools

Power BI

Tableau

Excel

Job description

Job Description (JD) – MIS Team Leader

Job Title: MIS Executive
Department: Operations
Location: Thane
Reporting To: Supervisor / Assistant Manager

Job Summary

We are looking for a detail-oriented and analytical MIS Executive to manage, maintain, and analyze business data and generate timely reports for management. The role involves handling large datasets, preparing dashboards, tracking key performance indicators (KPIs), and supporting decision-making through data-driven insights.

Key Responsibilities

• Prepare and maintain daily, weekly, and monthly MIS reports.
• Generate operational, recruitment, attendance, productivity, and performance reports as required.
• Collect, validate, and analyse data from multiple sources.
• Create and maintain dashboards using Excel and reporting tools.
• Monitor data accuracy and ensure timely reporting.
• Prepare trend analysis and performance tracking reports.
• Support management with ad hoc reports and data requests.
• Coordinate with various departments to gather and consolidate information.
• Identify process improvement opportunities through data analysis.
• Maintain records and databases with high levels of accuracy.
• Automate repetitive reporting processes wherever possible.

Required Skills

• Strong knowledge of Microsoft Excel (VLOOKUP, HLOOKUP, Pivot Tables, XLOOKUP, IF formulas, Conditional Formatting, Charts, Macros preferred).
• Good understanding of MIS reporting and data analysis.
• Proficiency in PowerPoint and MS Office Suite.
• Knowledge of Power BI or Tableau will be an added advantage.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and data accuracy.
• Good communication and stakeholder management skills.

Educational Qualification

• Graduate in any discipline.
• Certification in Advanced Excel, MIS, Data Analytics, or Power BI preferred.

Experience

• 2 to 6 years of experience in MIS reporting, data analysis, or reporting support.
• Experience in BPO, Shared Services, Recruitment, or Operations environment preferred.

Key Performance Indicators (KPIs)

• Timely delivery of reports.
• Data accuracy and quality.
• Dashboard maintenance and automation.
• Turnaround time for ad hoc reports.
• Process improvement initiatives implemented.

Preferred Candidate Profile

• Strong analytical mindset.
• Ability to work with large volumes of data.
• Good organizational and time management skills.
• Ability to work under deadlines and handle multiple tasks simultaneously.

Employment Type: Full-Time

Shift: Rotational (as per business requirement)