MIS Analyst (FROM IT)

Mindtel; Mumbai; On-site; INR 600,000 - 1,200,000; Full time

Benefits offered by this job

On-site collaborative workspace

Direct client exposure

Learning budget for certifications

Job summary

Mindtel in Mumbai is seeking an MIS Analyst to design and maintain automated dashboards that visualize key IT and operations metrics. You'll transform raw data from ERP/CRM and SQL sources into reliable, real-time insights for enterprise clients.

Collaborate with IT, Finance, and Operations to define KPIs, translate business needs into reporting requirements, and automate recurring reports. An on-site analytics culture with growth opportunities and a learning budget awaits.

Qualifications

• Must have Power BI, Excel (Advanced), SQL, data visualization and KPI reporting.
• Experience with ERP systems and data validation.
• Ability to translate business needs into reporting requirements and KPIs.

Responsibilities

• Design, build, and maintain automated MIS dashboards with Power BI, Tableau, or Excel pivots.
• Extract, clean, and validate data from ERP, CRM, ticketing systems, and SQL databases.
• Collaborate with IT, Finance, and Operations to define KPIs and reporting needs.
• Automate recurring reports and alerts using VBA, Power Query, or Python scripts.
• Conduct monthly variance analysis, trend monitoring, and root-cause investigations.
• Present findings with visuals and narratives to enable data-driven decisions.

Skills

Power BI

Excel (Advanced)

SQL

Data Visualization

Dashboard Automation

KPI Reporting

Data Validation

ERP Systems

Tools

Tableau

VBA

Python (Pandas)

Job description

About the Opportunity

A fast-scaling tech-enabled business intelligence and operations analytics firm, we specialize in transforming raw IT and business data into strategic, automated dashboards and real-time operational insights for enterprise clients across India. Our MIS analysts bridge the gap between IT systems and business decision-making-turning complex datasets into actionable intelligence that drives efficiency, accountability, and growth.

Role & Responsibilities

• Design, build, and maintain automated MIS dashboards using Power BI, Tableau, or Excel pivot tools to visualize key operational and IT performance metrics.
• Extract, clean, and validate data from ERP, CRM, ticketing systems, and SQL databases to ensure accuracy and timeliness in reporting.
• Partner with IT, Finance, and Operations teams to define KPIs, translate business needs into reporting requirements, and surface data-driven recommendations.
• Automate recurring reports and alerts using VBA, Power Query, or Python scripts to reduce manual effort and improve scalability.
• Conduct monthly variance analysis, trend monitoring, and root-cause investigations to identify operational bottlenecks and efficiency gains.
• Present analytical findings to stakeholders through clear visualizations and narrative summaries, enabling data-backed strategic decisions.

Skills & Qualifications

Must-Have

• Power BI
• Excel (Advanced)
• SQL
• Data Visualization
• Dashboard Automation
• KPI Reporting
• Data Validation
• ERP Systems

Preferred

• Python (Pandas, NumPy)
• Tableau
• VBA

Benefits & Culture Highlights

• On-site collaborative workspace with high-performing analytics teams and direct client exposure.
• Opportunity to own critical reports impacting senior leadership decisions and operational strategy.
• Learning budget for certifications in Power BI, SQL, or data analytics platforms.