Microsoft Dynamics CRM (WFO)

PradeepIT Consulting Services Pvt Ltd; Bengaluru; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

A consulting firm is seeking a Microsoft Dynamics CRM Consultant with over 9 years of experience in Dynamics 365 and Power Platform. The ideal candidate should be proficient in configuring and customizing CRM, have solid C# development skills, and experience with Azure. Strong analytical and troubleshooting skills are essential for this role, along with familiarity with DEVOPS and third-party integrations. This position offers a hybrid work model based in Bengaluru, India.

Qualifications

• 9+ years of experience in MS Dynamics CRM (D365, 2016, 2015).
• Hands-on technical implementation of Dynamics CRM.
• Experience in Power Platform, including Power Apps and Power Automate.

Responsibilities

• Lead CRM Tech projects focusing on Dynamics 365 CE.
• Configure and customize Dynamics CRM according to requirements.
• Design solutions and resolve issues related to CRM and platform integrations.

Skills

Dynamics CRM configuration

C# development

Power Platform

Analytical skills

Troubleshooting

Creative problem-solving

Tools

Microsoft Dynamics CRM

Power BI

Azure

DEVOPS

Microsoft SQL Database

Job description

About the job Microsoft Dynamics CRM (WFO)

Job Title: Microsoft Dynamics CRM Consultant

Experience: 9 to 10Years

Work Timings: IST Time Zone

Work Type: WFO (Hybrid Model)

Domain: -

Job Description:

• Worked as a CRM Tech Lead who has a good blend of skills in Dynamics 365 CE full project lifecycle experience with Power Platform and Azure.
• 9+ years of relevant experience in MS Dynamics CRM (D365, 2016, 2015)
• Should possess hands-on experience in configuring, customizing, and extending Dynamics CRM using CRM SDK
• Developing custom Solutions, Plugins, Views, Forms, Workflows, and Dashboards in Dynamics CRM Online/On- Premises.
• Knowledge/Experience in implementing new features of Dynamics 365.
• Knowledge/Experience in custom Web API development and integration with CRM is preferable.
• Expert understanding of CRM and security model.
• Strong C# dev. to support bespoke plugin/workflow development.
• Hands-on technical implementation and deployment of Microsoft Dynamics CRM.
• Identify creative workarounds to meet requirements without the development of custom code.
• At least 1 years of experience in Power Platform, including Power Apps, Power Automate (MS FLOW), CDS (Common Data Service)
• Proficient with building and configuring apps, designing layout of screens flow and knowledge of developing custom connectors.
• Hands on experience in embedding PowerApps to Dynamics 365 CE and custom applications
• Understanding of Power Apps security capabilities, including Role based authorization.
• Should have Azure knowledge and work experience.
• Good to have experience in developing PCF controls.
• Experience in Dynamics 365 PSA, Field Service, upgrade, Data Migration, Power BI is a plus.
• Working as part of a large program with multiple partners involved
• Go-live and multi-release experience
• Detailed level of knowledge in the use of DEVOPS
• Very good level of English, spoken and written
• Testing and defect triage experience, working with external support organizations and customers
• Should have excellent Analytical and Troubleshooting skills
• Design the solution to address the pain points and deliver it is one of the key responsibilities.
• Develop solutions, resolve the issues etc.
• Experience in Integration with third party applications.
• Working knowledge of Microsoft SQL Database, Windows Server Operating System, Active Directory and Active Directory Federation Services.