Microsoft Copilot Studio Platform Engineer

GSPANN Technologies, Inc.; Hyderabad, Delhi, Bengaluru, Pune District; On-site; INR 850,000 - 1,350,000; Full time

Job summary

GSPANN Technologies, Inc. in Hyderabad seeks a Microsoft Copilot Studio Platform Engineer to design and manage AI-powered agents, govern integrations, and optimize performance across the organization.

You will build agents, orchestrate workflows, and integrate with Power Platform and enterprise systems while ensuring security, compliance, and scalable deployment across environments. 3+ years of hands-on experience with Copilot Studio and Power Platform is required.

Qualifications

• 3+ years of experience administering Microsoft Power Platform environments.
• Hands-on experience developing and administering Copilot Studio solutions.
• Strong knowledge of Power Platform stack (Power Apps, Power Automate, Dataverse).
• Experience with governance, security, and Data Loss Prevention (DLP).
• Familiarity with Application Lifecycle Management (ALM), CI/CD, and DevOps practices.
• Excellent communication and stakeholder management skills.

Responsibilities

• Design, build, test, and maintain Copilot Studio agents.
• Develop conversational experiences, topics, prompts, and orchestrated workflows.
• Build integrations with enterprise systems, including REST APIs and custom connectors.
• Manage knowledge sources and data repositories across SharePoint and websites.
• Implement agent actions, plugins, authentication, and access controls.
• Optimize agent performance and user experience using analytics.

Skills

Power Platform

Copilot Studio

AI Certifications

Azure AD

Dataverse

Teams

Tools

Dataverse

REST APIs

Custom Connectors

CI/CD automation

Git-based source control

Power Automate

SharePoint Online

Azure AI Services

Job description

Microsoft Copilot Studio Platform Engineer

Description

GSPANN is hiring a Microsoft Copilot Studio Platform Engineer to build and manage AI-powered virtual agents, overseeing platform governance, integrations, and performance across the organization.

Roles and Responsibilities

• Design, build, test, and maintain Copilot Studio agents to support business processes and user productivity.
• Develop conversational experiences, topics, prompts, generative answers, and orchestrated workflows.
• Build and maintain integrations with enterprise systems, including Power Automate flows, APIs, Dataverse, custom connectors, Microsoft 365, Teams, SharePoint, and Azure services.
• Manage knowledge sources, including SharePoint, websites, documents, and enterprise data repositories.
• Implement agent actions, plugins, authentication, and role-based access controls.
• Optimize agent performance, response quality, grounding accuracy, and user experience using analytics and feedback.
• Collaborate on solution architecture, design reviews, Responsible AI assessments, and release readiness activities.
• Manage Microsoft Copilot Studio environments, including configuration, security, licensing, and access management.
• Drive governance, compliance, Responsible AI, and Data Loss Prevention (DLP) policy adoption.
• Support deployment, publishing, promotion, and lifecycle management of Copilot agents across Development, Test, and Production environments.
• Ensure platform health, adoption, usage analytics, capacity, and performance meet operational standards.
• Support troubleshooting of platform issues for business users and development teams.
• Collaborate with security, infrastructure, compliance, and business stakeholders to ensure best practices and platform standards are followed.
• Manage platform documentation, operational procedures, governance frameworks, and technical standards.
• Support Application Lifecycle Management (ALM) processes, including solution packaging, source control integration, Continuous Integration / Continuous Delivery (CI/CD) pipelines, and environment deployments.

Skills and Experience

• Hold Microsoft Copilot Studio, Power Platform, or other AI-related Microsoft certifications, which is an advantage.
• Bring 3+ years of experience administering Microsoft Power Platform environments.
• Demonstrate hands-on experience developing and administering Microsoft Copilot Studio solutions.
• Apply strong knowledge of Power Platform, Power Automate, Dataverse, Power Apps, Microsoft Teams, SharePoint Online, and Microsoft Entra ID (Azure AD).
• Manage governance, security, compliance, Data Loss Prevention (DLP), and Responsible AI practices, including platform monitoring and adoption measurement.
• Develop conversational agent designs and experiences using Microsoft Copilot Studio.
• Work with Microsoft Copilot Studio integrations across enterprise applications, Representational State Transfer (REST) APIs, custom connectors, and Azure AI Services.
• Utilize Power Platform Application Lifecycle Management (ALM) practices, including solution management and environment strategies.
• Work with DevOps practices, Git-based source control, Continuous Integration / Continuous Delivery (CI/CD) automation, and the Power Platform Center of Excellence (CoE).
• Apply troubleshooting skills across platform administration and agent development issues.
• Demonstrate familiarity with prompt engineering, Generative AI (GenAI), Retrieval-Augmented Generation (RAG), AI agent orchestration, and conversational AI design patterns.
• Bring strong communication, stakeholder management, and problem-solving skills.
• Manage enterprise-scale Microsoft Copilot Studio deployments and governance programs.
• Work with plugins, agent actions, and enterprise security frameworks.