Microsoft Active Directory Admin

Wipro; Coimbatore District; On-site; INR 700,000 - 1,500,000; Full time

Job summary

Wipro Limited in Coimbatore seeks an experienced Microsoft Active Directory Administrator to resolve high-priority incidents, perform advanced troubleshooting, and ensure SLA compliance while coordinating with internal and external stakeholders.

You will analyze system performance, contribute to capacity planning, implement improvements, participate in disaster recovery drills, and help maintain knowledge bases to speed future ticket resolutions.

Qualifications

• Experience: 5-8 years in Microsoft Active Directory administration.

Responsibilities

• Triaging and resolution of high-priority tickets (P2) and advanced troubleshooting.
• SLA monitoring and proactive escalation management.
• Analyze system performance data and support capacity planning.
• Create mitigation measures and coordinate with technical teams for improvements.
• Perform disaster recovery drills and security assessments.
• Participate in weekly/monthly service reviews and communicate with stakeholders.
• Collaborate with team members to resolve open tickets and requests.
• Maintain SOPs and knowledge articles for future ticket resolution.

Skills

Microsoft Active Directory Admin

Job description

Job Title: Microsoft Active Directory Admin

City: Coimbatore

State/Province: Tamil Nadu

Posting Start Date: 10/17/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of this role is to resolve high-priority incidents through advanced troubleshooting, ensure SLA compliance, analyse system performance trends, and create mitigation measures by collaborating with internal and external stakeholders.

Areas of responsibility

Triaging and resolution of tickets-Provide resolution to high priority incident (P2) tickets, performing advanced troubleshooting and root cause analysis to ensure timely closure.

SLA Monitoring-Ensure SLA compliance for assigned technology areas and ensure proactive escalation management.

Performance tuning and optimization-Analyse system performance data, coordinate findings on system behaviour, and support capacity planning initiatives to enhance overall system efficiency.

Perform system Improvements-Create mitigation measures to evaluate new tools or improvements by collaborating with technical teams.

Handling disaster recovery-Perform security assessments and recovery drills, and implement necessary controls to ensure compliance with established security standards.

Reporting and stakeholder engagement-Participate in weekly and monthly service review meetings, provide updates on performance and issues, and support stakeholder communication to ensure transparency and service alignment.

Team Management-Collaborate with team members to resolve open tickets and service requests.

Knowledge base and continuous learning Contribute to updating SOPs, knowledge articles and maintaining the knowledge repository for the purpose of future ticket resolution.

Mandatory Skills

Microsoft Active Directory Admin.Experience: 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Information at a Glance

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