Microsoft 365 Subject Matter Expert

Fortive; Bengaluru; Hybrid; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Competitive compensation and benefits package

Opportunities for professional growth

Job summary

Fortive is seeking a Microsoft 365 Subject Matter Expert in Bengaluru to enhance our collaboration ecosystem. In this full-time, hybrid role, you will ensure platform stability, resolve incidents, and drive automation.

The ideal candidate should have 5-8 years of experience, particularly in managing Microsoft 365 tools like SharePoint, Teams, and Power Platform. We offer a competitive compensation package and opportunities for professional growth.

Qualifications

• 5 to 8 years of hands-on experience managing enterprise Microsoft 365 environments.
• Strong analytical and problem-solving abilities.
• Technical expertise in cloud and collaboration technologies.

Responsibilities

• Troubleshoot complex issues related to Microsoft Teams and SharePoint.
• Administer SharePoint Online site collections and access controls.
• Develop PowerShell scripts for automation tasks.

Skills

Microsoft 365 Management

SharePoint Online Expertise

PowerShell Automation

Problem-Solving

Tools

Microsoft Teams

Power Platform

Microsoft Azure

Job description

Job Title: Microsoft 365 Subject Matter Expert (SME)

Department: Information Technology

Location: Godrej Centre, 8th Floor, Old Madras Road, Binnamangala, Mahadevapura Hobli, Bengaluru - 560038

Reports To: Director, Digital Workspace

Employment Type: Full-time, Hybrid

Job Overview

We at Fortive are looking for a proactive and technically deep Microsoft 365 Subject Matter Expert to support, optimize, and secure our collaboration ecosystem. This hands‑on role focuses on ensuring platform stability, resolving complex incidents, and driving automation, while working closely with architects and managed service providers. The ideal candidate will play a critical role in maintaining a seamless, secure, and scalable Microsoft 365 environment for our global stakeholders.

Key Responsibilities

• Incident & Problem Management
  • Troubleshoot complex technical issues related to Microsoft Teams, SharePoint Online, OneDrive, and Power Platform in line with organizational security policies.
  • Track service health, monitor incident notifications, and collaborate with Microsoft Support on escalated cases.
  • Develop and maintain resolution documentation and standard operating procedures for L1/L2 support teams.
  • Facilitate user onboarding, offboarding, and account lifecycle management.
  • Contribute to root cause analysis and continuous service improvement initiatives.
• Platform Administration
  • Administer SharePoint Online site collections, access controls, and storage quotas.
  • Work alongside the M365 Architect to ensure service availability and deploy Power Platform solutions, SharePoint workflows, and Teams applications.
  • Conduct regular platform cleanup and governance activities to maintain tenant security and compliance.
  • Support the deployment and address support issues related to Microsoft 365 Copilot and other AI initiatives.
• Automation & Operational Efficiency
  • Develop PowerShell scripts for bulk administration, reporting, and automation tasks.
  • Build and maintain business process automation using Power Automate.
• Vendor & Escalation Management
  • Own, guide, and oversee the Managed Service Provider in resolving Priority 1 and 2 tickets.

Qualifications & Requirements

• Experience: 5 to 8 years of hands‑on experience managing enterprise Microsoft 365 environments, including SharePoint, Teams, and Power Platform.
• Technical Knowledge
  • Cloud & Collaboration: Expertise in SharePoint Online (information architecture, migration), Teams governance, Power Platform, and OneDrive.
  • Security & Compliance: Working knowledge of Microsoft Purview (DLP, sensitivity labels, eDiscovery) and Microsoft Entra ID (MFA, Conditional Access, PIM).
  • Automation & Integration: Proficiency in PowerShell, Microsoft Graph API, and Power Platform (Power Apps, Power Automate) for automation and integration tasks.
  • Azure & Identity: Understanding of Microsoft Azure services, hybrid integrations, and identity management best practices.
• Soft Skills
  • Strong analytical and problem‑solving abilities.
  • Ability to document processes clearly and communicate effectively with technical and non‑technical stakeholders.
  • Proactive attitude with a willingness to learn and adapt to new technologies.

What We Offer

• Opportunity to work in a global, dynamic environment with exposure to latest Microsoft cloud technologies.
• Collaborative culture with opportunities for professional growth and skill development.
• Competitive compensation and benefits package.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [e-mail].