MES PAS X - Application Engineer

Biopharma Careers; Bengaluru; On-site; INR 1,800,000 - 3,200,000; Full time

Job summary

Biopharma Careers in Bengaluru is seeking an experienced IT Delivery Manager to lead IT projects and services for Manufacturing, Quality and Operations Technology, with a focus on MES like Pas-X.

You will manage ITIL processes, external suppliers, and collaborate with Solution Architects to define technical designs, document activities, and ensure GxP compliance.

Bachelor degree and 5+ years in industrial IT required.

Qualifications

• Bachelor degree in computer science, engineering or natural science.
• At least 5 years in IT delivery within an industrial IT environment.
• Experience with Koerber PAS-X, Kubernetes and Docker is preferred.
• Strong scripting and querying skills for automation and reporting.
• Excellent command of written and spoken English; another language is a plus.

Responsibilities

• Deliver IT projects and services for manufacturing, quality and OT domains.
• Support IT applications with a focus on MES such as Pas-X.
• Manage ITIL processes: service requests, change management, disaster recovery, lifecycle, incident and problem management.
• Manage external suppliers and contractors per service level agreements.
• Define technical designs with Solution Architects and contribute to process standardization.
• Document all activities (qualification documents, work instructions, change requests, vulnerability management).
• As Qualification Owner, ensure compliance of GxP systems.

Skills

Delivery management

ITIL processes

Scripting

Querying

Automation

Reporting

Remote collaboration

Education

Bachelor degree in computer science / engineering / natural science

Tools

Koerber PAS-x

Kubernetes

Docker

Job description

Your role :

• Within this role you deliver IT projects and services for business applications in the Manufacturing, Quality and Operations Technology domain.
• You support IT applications with a special focus on Manufacturing Execution Systems, such as Pas-X
• You are in charge of a number of ITIL defined processes such as service requests, change management, disaster recovery, life cycle, incident and problem management.
• You manage external suppliers and contractors to secure project support and business continuity according to service level agreements.
• Together with other Solution Architects you will define the technical design of the IT solutions and you contribute to process standardization and optimization
• As part of your daily work, you ensure proper documentation of all activities performed in projects and during service management (e.g. qualification documents, work instructions, change requests, vulnerability management, etc.).
• In your role as Qualification Owner, you will be accountable for all compliance aspects of dedicated of GxP relevant systems

Who you are:

• You hold a Bachelor degree in computer science, engineering or a natural science degree combined with strong IT knowledge
• Experienced delivery manager with a minimum of 5 years relevant practice and exposure to an industrial IT environment with clear responsibilities, ideally for manufacturing, supply chain or quality systems
• You have comprehensive technical knowledge and hands-on experience of Koerber PAS-x system, ideally you have experience with Kubernetes and Docker technology. You have a solid understanding OT system architecture landscape and its components.
• You have solid expertise in scripting and querying and how to use it in automation and reporting
• You are a self-motivated, highly engaged and autonomous individual with a strong ownership and service attitude.
• You are a continuous learner, always eager to understand the technical background of system behavior and to stay up-to-date with latest technology
• You are a Team player who is used to work remotely in an international organization. Thoroughly familiar with current IT/OT industry trends for manufacturing and underlying technology. You possess broad IT infrastructure knowledge (i.e. OS, DB, system hardening, etc.) , solid presentation and communication skills and a solid foundation in IT service management methodology (preferably ITIL certification).
• Excellent command of written and spoken English. Business fluent Spanish, French, German or Chinese is a plus.